IT23333: PUREAPPLICATION SYSTEM: COMPUTE NODE LOG COLLECTION SET INCOMPLETE

IBM Cloud Pak System Version 2.3.0.1
IBM PureApplication Version 2.3.0.1

APAR status

• Closed as program error.

Error description

• Compute Node log collection set incomplete in PureApplication /
  Bluemix Local Systems
  -
  In some cases, the compute node collection set may completely
  fail to gather the vm-support bundle from ESXi hosts and require
  IBM Support to collect the information manually.
  
  In addition, in the rare occurence of a crash of an ESXi
  hypervisor, the default configuration limits the size of core
  dump that can be captured to 100 MB. This can cause the core
  dump to be truncated and prevent root cause analysis of the
  failure.
  -
  

Local fix

• Workaround: The vm-support bundle can be collected manually by
  IBM, but a core dump usable for RCA cannot be recovered if its
  size exceeds 100 MB.
  

Problem summary

• Compute node went into quisced state, after restarting also
   it did not start and got removed from the cloud group.
  

Problem conclusion

• ESX cli system coredump Partition 9 made Active and Configured
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  PAPP SYS 8382 I

• Fixed component ID

  5725G3200

Applicable component levels

• R225 PSY

     UP