IBM Support

IT23248: FRONT END CAPACITY IS NOT REPORTED CORRECTLY FOR MICROSOFT SQL AND MICROSOFT EXCHANGE VSS BACKUPS

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APAR status

  • Closed as program error.

Error description

  • The Operation Center may report  incorrect or empty front-end
    capacity for VSS backups of Microsoft SQL Server databases and
    backups of Microsoft Exchange Server databases.
    
    The problem occurs because Spectrum Protect Client does not
    update correctly the front-end capacity for VSS backups of
    Microsoft SQL Server and Microsoft Exchange Server databases.
    
    Note:  Spectrum Protect Client is a part of the following
    products:
    Spectrum Protect for Databases: Data Protection for Microsoft
    SQL Server,
    Spectrum Protect Snapshot for Microsoft SQL Server,
    Spectrum Protect for Mail: Data Protection for Microsoft
    Exchange Server,
    Spectrum Protect Snapshot for Microsoft Exchange Server.
    
    Tivoli Storage Manager Versions Affected: Spectrum Protect
    Client 7.1.3 and higher versions.
    
    Initial Impact:
    Medium
    
    Additional Keywords:
    TSM "Not Reporting" Spectrum Protect report Front-End usage OC
    Operations Center TDP SQL legacy
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of Backup-Archive client 7.1.3-7.1.8, 8.1.0-8.1.4      *
    * which is a part of the following products:                   *
    * Spectrum Protect for Databases: Data Protection for          *
    * Microsoft SQL Server,                                        *
    * Spectrum Protect Snapshot for Microsoft SQL Server,          *
    * Spectrum Protect for Mail: Data Protection for Microsoft     *
    * Exchange Server,                                             *
    * Spectrum Protect Snapshot for Microsoft Exchange Server.     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in BA client 8.1.6, which is a part of *
    * the following products:                                      *
    * Spectrum Protect for Databases: Data Protection for          *
    * Microsoft SQL Server 8.1.6,                                  *
    * Spectrum Protect Snapshot for Microsoft SQL Server 8.1.6,    *
    * Spectrum Protect for Mail: Data Protection for Microsoft     *
    * Exchange Server 8.1.6,                                       *
    * Spectrum Protect Snapshot for Microsoft Exchange Server      *
    * 8.1.6.                                                       *
    *                                                              *
    * Note: This information is subject to change at the           *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • Backup-Archive client has been updated to store correctly the
    front-end capacity for VSS backups of Microsoft SQL Server and
    Exchange Server databases.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT23248

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-11-28

  • Closed date

    2017-12-19

  • Last modified date

    2017-12-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmagent
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R81W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71W

Reference #: IT23248

Modified date: 19 December 2017


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