IBM Support

IT23113: CANNOT CREATE NEW MESSAGE IN ACCOUNTS > USER NEWS

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APAR status

  • Closed as program error.

Error description

  • SI 5.2.5_15
    The menu item Accounts --> User News does not work.
    You cannot create a new message (Type Notice or Alert).
    Error: Processing error has occurred. Please contact system
    administrator and check system logs for more details.
    

Local fix

  • RTC ID: 534467
    GM / GM
    Circumvention: Change to the LANG environment variable to US.
    

Problem summary

  • Users Affected:
    Customers using the Account News wizard to create User Account
    New items, when the system used to create the News item includes
    a date format that include the 't' character.
    
    Problem Description:
    In Locales where Localized Date Formats include the character
    't', Accounts > User News > New Message wizard would crash on
    Date Range page.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    
    Delivered In:
    5020603_7
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT23113

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    525

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-11-10

  • Closed date

    2018-10-03

  • Last modified date

    2018-10-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 October 2018