IBM Support

IT22861: SUMMARY_EXTENDED TABLE ENTRY FOR VMWARE SRM PLACEHOLDER BACKUP LOGS "SUCCESSFUL: NO" ALTHOUGH VM IS INTENTIONALLY SKIPPED.

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APAR status

  • Closed as program error.

Error description

  • When a BACKUP VM is used to backup a VMware Site Recovery
    Manager placeholder VM, the backup intentionally skips the
    VM and logs the ANS2398I message. A summary_extended table
    entry is then created with the following values :
    
           AFFECTED: 0
             FAILED: 1
    COMPLETION_CODE: 6582
         SUCCESSFUL: NO
    
    With the fix for apar IT09643, the summary_extended table
    entry is created with the following values :
    
           AFFECTED: 0
             FAILED: 0
    COMPLETION_CODE: 6582
         SUCCESSFUL: NO
    
    Since the VM is intentionally skipped, it should not be reported
    as a failure.
    
    Initial Impact: Medium
    Additional Keywords: TSM4VE SP4VE IT09643
    
    Products affected:
    IBM Spectrum Protect for Virtual Environments: Data Protection
    for VMware version 8.1 on Windows x64 and Linux x86 platforms.
    
    This problem also affects IBM Spectrum Protect Backup-Archive
    Client which is the data mover for Data Protection for
    VMware 7.1. If you are using Data Protection for VMware
    7.1.x refer to APAR IT22655.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Data Protection for VMware versions 7.1.4, 7.1.6, 7.1.8 and  *
    * 8.1 running on all Microsoft Windows x64 and Linux x86       *
    * platforms.                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the Data Protection   *
    * for VMware Data Mover version 8.1.4 on Windows x64 and Linux *
    * x86 platforms.                                               *
    * Note 1: This is subject to change at the discretion of IBM.  *
    ****************************************************************
    

Problem conclusion

  • Skipped SRM placeholder vms now have SUCCESSFUL set to YES and
    RC set to 0 in summary_extended table.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT22861

  • Reported component name

    TSM FOR VE DP V

  • Reported component ID

    5725TVEVM

  • Reported release

    81W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-10-20

  • Closed date

    2017-10-20

  • Last modified date

    2017-11-08

  • APAR is sysrouted FROM one or more of the following:

    IT22655

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmagent
    

Fix information

  • Fixed component name

    TSM FOR VE DP V

  • Fixed component ID

    5725TVEVM

Applicable component levels

  • R81W PSY

       UP

  • R81L PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
07 January 2022