A fix is available
APAR status
Closed as program error.
Error description
When a BACKUP VM is used to backup a VMware Site Recovery Manager placeholder VM, the backup intentionally skips the VM and logs the ANS2398I message. A summary_extended table entry is then created with the following values : AFFECTED: 0 FAILED: 1 COMPLETION_CODE: 6582 SUCCESSFUL: NO With the fix for apar IT09643, the summary_extended table entry is created with the following values : AFFECTED: 0 FAILED: 0 COMPLETION_CODE: 6582 SUCCESSFUL: NO Since the VM is intentionally skipped, it should not be reported as a failure. Initial Impact: Medium Additional Keywords: TSM4VE SP4VE IT09643 Products affected: IBM Spectrum Protect for Virtual Environments: Data Protection for VMware version 8.1 on Windows x64 and Linux x86 platforms. This problem also affects IBM Spectrum Protect Backup-Archive Client which is the data mover for Data Protection for VMware 7.1. If you are using Data Protection for VMware 7.1.x refer to APAR IT22655.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Data Protection for VMware versions 7.1.4, 7.1.6, 7.1.8 and * * 8.1 running on all Microsoft Windows x64 and Linux x86 * * platforms. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * This issue is projected to be fixed in the Data Protection * * for VMware Data Mover version 8.1.4 on Windows x64 and Linux * * x86 platforms. * * Note 1: This is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
Skipped SRM placeholder vms now have SUCCESSFUL set to YES and RC set to 0 in summary_extended table.
Temporary fix
Comments
APAR Information
APAR number
IT22861
Reported component name
TSM FOR VE DP V
Reported component ID
5725TVEVM
Reported release
81W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-10-20
Closed date
2017-10-20
Last modified date
2017-11-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
dsmagent
Fix information
Fixed component name
TSM FOR VE DP V
Fixed component ID
5725TVEVM
Applicable component levels
R81W PSY
UP
R81L PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
07 January 2022