APAR status
Closed as program error.
Error description
When using a custom file layer, if the custom file layer process fails with an error, control is not returned to Sterling File Gateway Route Service until the the first bpCompletionProbes finishes. So if bpComletionProbes.1 is set high, say to 1 hour, and the child process failes, the control will not return to the File Gateway Route Service until the 1 hour completes. If the child process does not fail, control is returned when the child process finishes.
Local fix
STRRTC - 536741 JPM/JPM Workaround is to set bpCompletionProbes.1 lower. The default is 12 seconds.
Problem summary
Users Affected: All Problem Description: Sterling File Gateway Route service does not handle custom file layer errors correctly. Platforms Affected: All
Problem conclusion
A code fix is provided. The BP had a specific case with the status ends with warning rather than success or failure. And so it assumes the service has not ended and it waits for specified time. DELIVERED IN: 5020603_3
Temporary fix
Comments
APAR Information
APAR number
IT22465
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
526
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-09-20
Closed date
2017-11-14
Last modified date
2017-11-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
R526 PSY
UP
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Document Information
Modified date:
17 November 2017