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IT21066: MQ AMS client application crashes and an FDC file with probe ID XC130031 is generated

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You can track all active APARs for this component.

APAR status

  • Closed as unreproducible.

Error description

  • MQ Advanced Message Security is enabled and configured on both
    client and server sides.
    A client application crashes when receiving a large message.
    
    In addition on client side an FDC is produced with following
    symptoms:
    
    Probe Id          :- XC130031
    Component         :- xehExceptionHandler
    Process Name    :-   <application_name>
    Major Errorcode   :- xecF_E_UNEXPECTED_SYSTEM_RC
    Minor Errorcode   :- OK
    Probe Type        :- MSGAMQ6119
    Probe Description :- AMQ6109: An internal WebSphere MQ error has
                         occurred.
    Comment1          :- Access Violation at address 00000008 when
                         reading
    ----------------------------------------------------------------
    --
    MQM Function Stack
    cciReceiveThread
    ccxReceiveThreadFn
    cciProcessOne
    cciProcessUserData
    cciProcessAsyncRcv
    rriClientAsyncRcv
    rpqAddMessage
    xcsFFST
    

Local fix

Problem summary

  • IBM support was unable to reproduce or replicate the reported
    behaviour.
    

Problem conclusion

  • ****************************************************************
    USERS AFFECTED:
    .
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    .
    

Temporary fix

Comments

  • IBM support was unable to reproduce or replicate the reported
    behaviour.
    

APAR Information

  • APAR number

    IT21066

  • Reported component name

    WMQ BASE MULTIP

  • Reported component ID

    5724H7241

  • Reported release

    750

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-06-16

  • Closed date

    2017-10-04

  • Last modified date

    2017-10-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R750 PSY

       UP



Document information

More support for: WebSphere MQ
APAR / Maintenance

Software version: 7.5

Reference #: IT21066

Modified date: 04 October 2017


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