IT21059: A NON-ROOT USER PERFORMING A BACKUP/ARCHIVE OPERATION ON UNIX PLATFORM, CONFIGURED FOR AUTOMATED FAILOVER, RECEIVES ANS1035S

IBM Spectrum Protectâ„¢ Client 7.1.8 Downloads and READMEs
IBM Spectrum Protectâ„¢ Client 8.1.4 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• When a non-root user tries to perform a backup on a Unix/Linux
  platform the following error can be reported by the backup
  archive client:
  
  ANS1035S Options file '/opt/tivoli/tsm/client/ba/bin/dsm.sys'
  could not be found, or it cannot be read.
  
  The same issue can be encountered by applications using the
  API. In this case the operation is aborted, and
  dsmrc = 406 = DSM_RC_NO_OPT_FILE is sent to the application
  (DP SAP, DP Oracle, DP Domino, DB2, Informix, etc.)
  
  The issue is occurring only if the client is configured for
  automated failover.
  
  Customer/L2 Diagnostics:
  If the non-root user that starts the backup  does not have
  permissions to perform a write into dsm.sys, the process does
  not free the lock from  /tmp/dsmopt.lock, leading to the
  reported error.
  
  IBM Spectrum Protect Manager Versions Affected: All IBM Spectrum
  Protect Client v7 and v8 on Unix/Linux platforms
  
  Initial Impact: Low
  
  Additional Keywords: ans1035s dsm.sys tsm spectrum protect
  automated failover MYREPLICATIONServer MYPRIMARYServername
  replication replserver
  

Local fix

• Change the permissions of the dsm.sys file used by the backup
  process with the following command (performed as root):
  
  "chmod a+rw dsm.sys"
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Backup-Archive client and API versions  *
  * 7.1 and 8.1 running on Unix and Linux platforms              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level wen available. This problem is projected  *
  * to be fixed in level 7.1.8 and 8.1.4. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  *
  

Problem conclusion

• The code has been changed and the IBM Spectrum Protect
  Backup-Archive client and API will not lock the dsm.sys file for
  a long time.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71A PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP

• R71M PSY

     UP

• R71H PSY

     UP

• R81A PSY

     UP

• R81L PSY

     UP

• R81S PSY

     UP

• R81M PSY

     UP

• R81H PSY

     UP