IBM Support

IT20787: SPECTRUM PROTECT SNAPSHOT OFFLOAD BACKUP TASK ID REMAINS IN GUI.

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APAR status

  • Closed as program error.

Error description

  • The Spectrum Protect Snapshot off-load backup Task ID remained
    in GUI, even though all run ID's are deleted for that task ID.
    The Run ID of the spectrum Protect snapshot off-load backup
    tasks are deleted during reconciliation , but the off-load
    backup Tasks(ID) are remained in the VMCLI database. The
    off-load backup TASK ID should get deleted during
    reconciliation.
    
    Tivoli Storage Manager Versions Affected:
    Spectrum Protect Snapshot for VMware and Spectrum Protect for
    Virtual Environments, when using the off-load of Snapshot
    backups to a Spectrum Protect Server - All supported versions on
    Linux
    
    Customer/L2 Diagnostics (If Applicable)
    
    Output of "vmcli -f inquire -t TSM -type backup".
    
    #TASK 1234 backup 201702200155....
    #PARAM BACKUP_TYPE=TSM
    #PARAM DATACENTER_NODE_NAME=ABC
    #PARAM OFFLOAD_HOST_NAME=ABC_DM
    #PARAM OBJECT=vminstanceid:<ID> vmname:<VM name> vmcreatesnap:no
    vmsnapname:<snapshotname> sourceesxhost:<esxhost>
    sourcedatacenter:<datacenter> vmfolder:<folder>
    vmresourcepoolpath:<path>
    #PARAM OBJECT=vminstanceid:501a3ffc-e841-104c-a6f3-092a66c9d0ff
    vmname:VM1 vmcreatesnap:no
    vmsnapname:FCM_SNAP_1
    sourceesxhost:esx.local
    sourcedatacenter:new vmfolder:<folder>
    vmresourcepoolpath:<path>
    #END TASK 1234
    
    The DELETE_DATE is missing in the inquire output and due to that
    this task ID is not deleted during reconciliation.
    
    Initial Impact: Medium
    
    Additional Keywords: TSM, TDP, VE, Spectrum, Protect, off-load
    

Local fix

  • Manually delete the Tasks:
    vmcli -f delete -t <taskid>
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of IBM Spectrum Protect Snapshot for VMware and IBM    *
    * Spectrum Protect for Virtual Environment all releases on     *
    * Linux, using off-load backups of Snapshot backups to         *
    * Spectrum Protect Server.                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when it is available. This defect is      *
    * currently projected to be fixed with the next IBM Spectrum   *
    * Protect Snapshot 4.1.6.4 ifix. Note that  until the fixing   *
    * level is available, this information is subject to change at *
    * the discretion of IBM.                                       *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Snapshot for VMware will be fixed, that the
    off-load backup tasks are deleted when they no longer have an
    active Spectrum Protect backup. The backup tasks will then
    automatically disappear from the GUI.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT20787

  • Reported component name

    FLSHCPYMGR VMWA

  • Reported component ID

    5608AC6VM

  • Reported release

    41L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-05-29

  • Closed date

    2017-09-13

  • Last modified date

    2017-09-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • vmcli
    

Fix information

  • Fixed component name

    FLSHCPYMGR VMWA

  • Fixed component ID

    5608AC6VM

Applicable component levels

  • R41L PSY

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Document Information

Modified date:
08 January 2022