IBM Support

IT20747: DOCUMENTATION NEEDS CHANGES ABOUT SERVER UPGRADE PROCEDURE FROM V7 TO VERSION 8.1.1 ON WINDOWS PLATFORM

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APAR status

  • Closed as program error.

Error description

  • The documentation link:
    
    https://www.ibm.com/support/knowledgecenter/en/SSEQVQ_8.1.0/srv.
    install/t_srv_upgrd63_71_inst.html
    
    that reports:
    
    "In the IBM Installation Manager window, click the Install icon;
    do not click the Update or Modify icon."
    
    is incorrect and needs to be changed.
    
    Instead the UPDATE option must be used when upgrading from a
    previous version that was installed with IBM Installation
    Manager ( i.e. 7.x and up ).
    Only when upgrading from version 6.X or lower, the Install
    option must be used.
    
    
    
    IBM Spectrum Protect versions affected:
    Server 8.1.x on Microsoft Windows supported platforms
    
    
    
    Initial Impact:
    Low
    
    
    
    Additional Keywords:
    TSM "Spectrum Protect" upgrade server 8.1 7.1 INSTALL UPDATE
    windows
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users.                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • In IBM Knowledge Center, in the "Installing the server and
    verifying the upgrade" topic, step 4 was updated with the
    correct actions:
    
    "In the IBM Installation Manager window, click the Update or
    Modify icon. "
    
    Affected platforms: AIX, Linux, Windows
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT20747

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-05-25

  • Closed date

    2017-07-26

  • Last modified date

    2017-07-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
26 July 2017