APAR status
Closed as program error.
Error description
The documentation link: https://www.ibm.com/support/knowledgecenter/en/SSEQVQ_8.1.0/srv. install/t_srv_upgrd63_71_inst.html that reports: "In the IBM Installation Manager window, click the Install icon; do not click the Update or Modify icon." is incorrect and needs to be changed. Instead the UPDATE option must be used when upgrading from a previous version that was installed with IBM Installation Manager ( i.e. 7.x and up ). Only when upgrading from version 6.X or lower, the Install option must be used. IBM Spectrum Protect versions affected: Server 8.1.x on Microsoft Windows supported platforms Initial Impact: Low Additional Keywords: TSM "Spectrum Protect" upgrade server 8.1 7.1 INSTALL UPDATE windows
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
In IBM Knowledge Center, in the "Installing the server and verifying the upgrade" topic, step 4 was updated with the correct actions: "In the IBM Installation Manager window, click the Update or Modify icon. " Affected platforms: AIX, Linux, Windows
Temporary fix
Comments
APAR Information
APAR number
IT20747
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-05-25
Closed date
2017-07-26
Last modified date
2017-07-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
26 July 2017