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IT20742: "QUERY SYSTEM" AND "QUERY STG F=D" BOTH TRIGGER ANR0000E MESSAGE ON JAPANESE SYSTEM.

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APAR status

  • Closed as program error.

Error description

  • Some server query commands show ANR0000E message either of the
    server console or dsmadmc console, but they return correct
    result.
    In addition, "query stgpool f=d" shows "Local Pct Util:" and
    "Local Pct Logical:" in English.
    
    ----------------------------------------------------------------
    ------
    > QUERY STGPOOL f=d
    ANR0000E Message 26273 expected 1 arguments while server
    provided 0 for language JA_JP.
    ANR0000E Message 26274 expected 1 arguments while server
    provided 0 for language JA_JP.
    
    <<< q stgpool f=d result is described in Japanese >>>
    ...
    ...
                                  Local Pct Util:
                               Local Pct Logical:
    ----------------------------------------------------------------
    ------
    
    
    The ANR0000E message is also seen on "q system", but not on "q
    stgpool" without f=d option.
    
    You can ignore the ANR0000E message. It is harmless and the
    command result is displayed correctly."
    
    
    
    IBM Tivoli Storage Manager/IBM Spectrum Protect Versions
    affected:
    IBM Spectrum Protect server 8.1 on all Japanese platforms
    
    
    Customer/L2 Diagnostics (If Applicable)
    
    
    
    Additional Keywords:
    ANR0000E, unexpected error message, untranslated message
    
    
    Initial Impact:
    Low
    

Local fix

  • Ignore the ANR0000E message. It is harmless and the command
    result is displayed correctly.
    "Local Pct Util:" and "Local Pct Logical:" are just translation
    issue.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users using Japanese         *
    * language packs.                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 8.1.2. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms for reported release:  AIX, HP-UX, Solaris,
    Linux, and Windows.
    Platforms fixed:  AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT20742

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-05-24

  • Closed date

    2017-06-01

  • Last modified date

    2017-06-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81A"}]

Document Information

Modified date:
01 September 2023