IT20348: LONG DELAY TO POPULATE THE VM GUEST LIST IN THE CLIENT GUI 'RESTORE VM' WINDOW

IBM Spectrum Protectâ„¢ Client 7.1.8 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• The left pane of the 'restore VM' window of the IBM Spectrum
  Protect client GUI (or web GUI) can take a very long time to
  display the list of guests for which there are backup images
  available to be restored.
  This can be more than an hour if there are many guests and/or
  backup versions.
  
  Products affected:
  IBM Spectrum Protect Backup-Archive Client version
  7.1.3, 7.1.4, 7.1.6 on Linux and Windows
  Note: The Backup-Archive Client is a prerequisite to using the
  Data Protection for VMware. In Data Protection for VMware
  environments, the Backup-Archive Client is also known as the
  data mover.
  
  This problem also affects IBM Spectrum Protect for Virtual
  Environments: Data Protection for VMware 8.1.0. If you are using
  Data Protection for VMware 8.1.0, refer to APAR IT20624.
  
  Initial Impact: Medium
  
  Additional Keywords: tsm tsm4ve tdp4ve GUI restore VM list long
  delay
  

Local fix

• Use the IBM Spectrum Protect for Virtual Environments - Data
  Protection for VMware web GUI or the Backup-Archive command
  line client to restore the needed VM guest.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect for Virtual Environments Data           *
  * Protection for VMware versions 7.1.3, 7.1.4, 7.1.6 and 8.1   *
  * running on all Microsoft Windows x64 and Linux x86           *
  * platforms.                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Backup-Archive    *
  * Client version 7.1.8 on all Microsoft Windows x64 and Linux  *
  * x86 platforms                                                *
  * Note 1: The Backup-Archive Client is a prerequisite to using *
  * the Data Protection for VMware. In Data Protection for       *
  * VMware environments, the Backup-Archive Client is also known *
  * as the data mover.                                           *
  * Note 2: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• The process of populating "Restore VM" window has been improved.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  IT20624

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71W PSY

     UP

• R71L PSY

     UP