IT20258: THE SOFTSTOP FEATURE DOES NOT COMPLETE IN THE ALLOTTED TIME

APAR status

• Closed as program error.

Error description

• The Softstop feature completes only when the
  BPExecutionTimeout has been met even though all BPs completed
  or moved to the other node 6 minutes earlier.
  Errors in the system log are as shown below:
  
  [2016-11-28 15:17:16.715] ERROR
  WorkFlowThreadPool:executeBPsOnQueue Error in awaiting for
  termination for workflow queue 6 Exception Failed to get
  response from Ops for command: GETCLIENTSESSIONBPS..  Assuming
  queue is not ready for shutdown yet.
  
  
  This was tracked to this SQL query in jdbc.properties:-
  
  # Get workflows with one of its braches is in waiting
  waiting_on_io or aynch_queued status
  query.getWorkflowsForSoftstopInClientSession=select
  wfc1.WORKFLOW_ID, wfc1.WFC_ID from WORKFLOW_CONTEXT wfc1 where
  wfc1.BASIC_STATUS in (3,10,11) and wfc1.STEP_ID in (select
  MAX(wfc2.STEP_ID) from WORKFLOW_CONTEXT wfc2 where
  wfc2.WORKFLOW_ID = wfc1.WORKFLOW_ID and wfc2.BRANCH_ID
  =wfc1.BRANCH_ID)
  

Local fix

• STRTC 523249
  
  AC/AC
  
  No workaround
  

Problem summary

• Users Affected:
  All
  
  Problem Description:
  The Softstop query runs long and does not finish in the allotted
  time interval.
  
  
  Platforms Affected:
  All
  

Problem conclusion

• Resolution Summary:
  A code fix is provided.
  
  
  Delivered In:
  5020500_16
  5020601_8
  5020603_3
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STR B2B INTEGRA

• Fixed component ID

  5725D0600

Applicable component levels

• R525 PSY

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