IT19060: WRONG NETAPP SERIAL NUMBER DISPLAYED IN IBM SPECTRUM CONTROL

IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• Spectrum Control is displaying the incorrect Field Value for
  Netapp Serial Numbers; it is displaying the NetApp SystemID
  value from the Netapp Filer, not the actual Serial Number value.
  RECREATE STEPS:
  Observe incorrect serial numbers displayed for NetApp devices
  ________________________________________________________________
  DB2 Version used for Server:    N/A
  The defect is against component:   5608TPC00
  Server/Manager build/release (TPC):   5.2.10.1
  ________________________________________________________________
  Problem as described by customer:   wrong value displayed for
  netapp serial number
  Initial customer impact (low/med/high): low
  

Local fix

• Apply fixing release when available.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users viewing serial number       *
  * information for a Netapp Filer storage device.               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IBM Spectrum Control was displaying the incorrect            *
  * information for Netapp Serial Numbers; it was displaying the *
  * NetApp SystemID value from the Netapp Filer, not the actual  *
  * Serial Number value.                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0014 - target May 2017
  
  Fixed in IBM Spectrum Control 5.2.14
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels