IBM Support

IT18918: SSL CONNECTION TIMES OUT AND PARTNER DROPS THE CONNECTION WITH END OF STREAM ERROR IN IBM B2B ADVANCED COMMUNICATIONS

Direct links to fixes

MEG-1.0.0.5_3-MediaImage
Interim Fix 3 Notification for B2B Advanced Communications, V1.0.0 Fixpack 5

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Environment
B2BAC 1.0.0.5

Earlier, this issue was related to the slow loading of the
global truststore
and the workaround was to select the relevant certificate
directly instead.
This was working for a while but now the problem has resurfaced
again.
Based on the operational log, it is observed that, there is a
timeout when loading the keystore during negotiating the SSL
protocol.
This resulted in HTTP timeout on the trading partner side
(server side) as the handshake takes too long (> 120 secs) time.

Local fix

  • STRRTC - 40958
DW / DW
Circumvention: None

Problem summary

  • Users Affected:
Department of Human Services

Problem Description:
SSL connection fails as it takes more than 2
mins which causes timeout and hence partner drops the
connection. The End of Stream error occurs in B2BAC.

Platforms Affected:
ALL

Problem conclusion

  • Resolution Summary:
Each certificate fetch request and response is logged in logging
file as an xml. JAXB is used for converting object to xml. JAXB
initialization is taking time. AS a fix avoided JAXB
initialization on each certificate fetch.

Delivered In:
IFIX1005_3

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT18918
    • 

  • Reported component name
    B2B ADV COMMUNI
    • 

  • Reported component ID
    5725Q7200
    • 

  • Reported release
    100
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-01-20
    • 

  • Closed date
    2017-03-15
    • 

  • Last modified date
    2017-03-16
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    B2B ADV COMMUNI
    • 

  • Fixed component ID
    5725Q7200
    • 



Applicable component levels


    

  • R100  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYJCD","label":"IBM Multi-Enterprise Integration Gateway"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.0.0","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            16 March 2017
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback