IBM Support

IT18901: CLIENT REPORTS ANS0361I ERROR WHEN PROCESSING A DIRECTORY THAT INCLUDES MORE THAN 1400 SUBDIRECTORIES IN THE SAME LEVEL.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Error Description:
    During incremental backups the following error is reported by
    the IBM Spectrum Protect client if a directory that includes
    more than 1400 subdirectories at the same level is processed.
    
    ANS0361I DIAG: ERROR: PrivIncrFileSpace(): path
    '<Filesystem>'  contains more directory levels than it can be
    processed...
    
    For example if the backup processes the following directory
    structure:
    /home
    /test
    /subdir0001
    /subdir0002
    /subdir0003
    ... (/subdir00004 - /subdir1398)
    /subdir1399
    /subdir1400
    /subdir1401
    ...
    
    
    the following error is reported
    
    ANS0361I DIAG: ERROR: PrivIncrFileSpace(): path
    '/home/test/'  contains more directory levels than it can be
    processed...
    
    As result the backup stop immediately reporting:
    
    ANS1999E Incremental processing of '<filesystem>' stopped
    
    
    Customer/L2 Diagnostics:
    
    IBM Spectrum Protect Versions Affected: All IBM Spectrum Protect
    Client v8.1 on all supported platforms
    
    Initial Impact: Low
    
    Additional Keywords: ANS0361I ANS1999E ANS6718E
    

Local fix

  • Set the following option in dsm.opt:
    
    TESTFLAGS threadstacksize:2048
    
    and retry the operation.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect for Client version 8.1.0 on all         *
    * platforms                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is projected *
    * to be fixed in level 8.1.0.2 and 8.1.2. Note that this is    *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    *
    

Problem conclusion

  • ANS0361I error will not appear when processing a directory that
    includes more than 1400 subdirectories in the same level
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT18901

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-01-19

  • Closed date

    2017-02-10

  • Last modified date

    2017-06-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmc
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R81W PSY

       UP

  • R81S PSY

       UP

  • R81M PSY

       UP

  • R81L PSY

       UP

  • R81H PSY

       UP

  • R81A PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 81L

Reference #: IT18901

Modified date: 06 June 2017