IT18472: IBM SPECTRUM CONTROL SWITCH PORTS ARE SHOWING FALSE ALERTS

IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• The WEB GUI show the Switch Condition to be in error.
  When you move own to Ports, ISCs, everything is shown as
  normal/green.
  There is no reason why the Switch Condition is Error/Red.
  The Consolidated Status and Propagated Status for Port 2 port
  connections are not updated once they go to Warning or Error
  state.
  
  
  DETAIL OF PROBLEM (include example(s) of error(s)):
  Connect to the switch and log in as admin.
  Enter the switchShow command.
  The output is empty for ports in the system:
  Index   Port   Address   Media   Speed   State   Proto
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users monitoring switch condition *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The IBM Spectrum Control web GUI shows the Switch Condition  *
  * to be in error.  When you move own to Ports, ISCs,           *
  * everything is shown as normal/green.                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0013 - target March 2017
  
  Fixed in IBM Spectrum Control 5.2.13
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels