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IT18470: IN IBM SPECTRUM CONTROLSHOWS: SRV0068E: SCHEDULER SERVICE PROVIDER THREAD HAS DIED UNEXPECTEDLY.

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APAR status

  • Closed as program error.

Error description

  • In the GUI Spectrum Control interface the Data server component
    is marked as stopped. Starting the server works however when
    modifying the
    schedule it fails again.
    
    TPC/data/log/server_xxxxxx.log shows:
    2016-12-02 14:49:32.011+0100 SRV0068E: Scheduler service
    provider thread has died unexpectedly.
    java.lang.NullPointerException
    at
    com.tivoli.itsrm.scheduler.ScheduleInterval.deleteNode(ScheduleI
    nterval.java:1627)
    at
    com.tivoli.itsrm.scheduler.ScheduleInterval.processChange(Schedu
    leInterval.java:1298)
    at
    com.tivoli.itsrm.scheduler.ScheduleInterval.getNext(ScheduleInte
    rval.java:804)
    at
    com.tivoli.itsrm.scheduler.ScheduleBuild.run(ScheduleBuild.java:
    305)
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Control 5.2.x users                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In the Spectrum Control GUI the Data server component is     *
    * marked as stopped. Starting the server works however when    *
    * modifying the schedule it fails again.                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fix maintenance when available                         *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following maintenance
    package:
    
    | refresh pack | 5.2-TIV-TPC-RP0013 - target March 2017
    
    Fixed in IBM Spectrum Control 5.2.13
    
    http://www.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future refresh packs do not represent a
    formal commitment by IBM. The dates are subject to change
    without notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT18470

  • Reported component name

    TPC

  • Reported component ID

    5608TPC00

  • Reported release

    525

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-12-19

  • Closed date

    2017-02-02

  • Last modified date

    2017-02-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TPC

  • Fixed component ID

    5608TPC00

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNE44","label":"Tivoli Storage Productivity Center"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"525"}]

Document Information

Modified date:
24 June 2022