Fixes are available
APAR status
Closed as program error.
Error description
5.2.x upgrade failure at web-based GUI stage fails; partial rollback option deletes the entire ewas profile for the web-based GUI and the upgrade cannot resume. Evidence of the rollback having failed is when the installer is re-run (to resume a failed installation), it pops up the following message: BPCin0268E the installation program could not stop the web-based GUI. You must manually stop the web-based GUI by running the <install_dir>\scripts\stopTPCWeb.bat script RECREATE STEPS: attempt to resume a failed upgrade, observe BPCIN0268E message ________________________________________________________________ DB2 Version used for Server: N/A The defect is against component: 5608TPC00 Server/Manager build/release (TPC): 5.2.x ________________________________________________________________ Problem as described by customer: 5.2.10.1 upgrade failed Initial customer impact (low/med/high): med
Local fix
Contact support; recovery steps are complex.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control 5.2.x users rolling back after upgrade * * failure * **************************************************************** * PROBLEM DESCRIPTION: * * IBM Spectrum Control 5.2.x users attempting to roll back * * after an upgrade failure cannot rollback the web server * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0013 - target February 2017 Fixed in IBM Spectrum Control 5.2.13 http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future refresh packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT17684
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
52A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-10-26
Closed date
2016-12-12
Last modified date
2016-12-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
R52A PSY
UP
R52B PSY
UP
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Document Information
Modified date:
23 March 2022