Fixes are available
APAR status
Closed as program error.
Error description
After upgrading from an earlier Spectrum Control release to 5.2.11, when you navigate to the Groups --> Tiers panel; an error message states that no tiers have been defined. This happens despite tiers having been defined pre-upgrade, with pools associated to those tiers. This is due to the fact that the default optimization policies are missing in the T_PLAN_OPTIMIZATION_POLICY table, the tiers are not displayed . RECREATE STEPS: Observe the "no tiers have been found" message in the UI after upgrading. ________________________________________________________________ DB2 Version used for Server: N/A The defect is against component: 5608TPC00 Server/Manager build/release (TPC): 5.2.11 __________________________________________________ Problem as described by customer: 'Tier' panel does not display correctly Initial customer impact (low/med/high): med
Local fix
contact support
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control 5.2.x users * **************************************************************** * PROBLEM DESCRIPTION: * * IBM Spectrum Control 5.2.x users upgrading from an earlier * * Spectrum Control release to 5.2.11, may encounter a problem * * when navigating to the Groups > Tiers panel: An error * * message states that no tiers have been defined. This * * happens despite tiers having been defined pre-upgrade, with * * pools associated to those tiers. * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available * ****************************************************************
Problem conclusion
This problem only occurred in IBM Spectrum Control 5.2.11 The following maintenance packages do not exhibit this problem: IBM Spectrum Control 5.2.12 | refresh pack | 5.2-TIV-TPC-RP0012 - released November 2016 IBM Spectrum Control 5.2.13 | refresh pack | 5.2-TIV-TPC-RP0013 - target March 2017 http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future refresh packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT17463
Reported component name
TPC ADVANCED
Reported component ID
5608TPCA0
Reported release
52B
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-10-12
Closed date
2017-01-09
Last modified date
2017-02-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC ADVANCED
Fixed component ID
5608TPCA0
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNECY","label":"Tivoli Storage Productivity Center Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"52B"}]
Document Information
Modified date:
24 June 2022