IT17027: API CALL TO CREATE MAILBOX MESSAGE RETURNS ERRORCODE: 400 - MAILBOX: /<MAILBOXNAME>/<NESTEDMAILBOX> DOES NOT EXIST

Media_IM_5020602_2
Media_IM_5020602_2
iSeries_Media_5020602_2.zip
iSeries_Media_5020602_2.zip

APAR status

• Closed as program error.

Error description

• In Sterling B2B Integrator 5.2.6.2, Interim Fix 1, attempt to
  use the "Create Mailbox Message" API with API user credentials
  fails with  the following error even if the mailbox exists:
  "errorCode": 400,
  "errorDescription": "Mailbox: /<mailboxName>/<nestedMailbox>
  does not exist"
  
  When logging into the mailbox via SFTP or FTP, a file can be
  transferred to these mailboxes successfully.
  Error message in the messages.log
  
  [8/25/16 8:05:43:329 EDT] 00000799
  com.ibm.tenx.ws.WebServiceServletE
  GORCR9999E:                 None: Mailbox:
  /B2BAPIs/svc/mailboxes/1234/MAILBOXNAME/MAILBOXNAME1 does not
  exist
  com.ibm.tenx.ws.WebServiceException: Mailbox:
  /B2BAPIs/svc/mailboxes/1234/MAILBOXNAME/MAILBOXNAME1 does not
  exist
   at
  com.ibm.tenx.ws.ui.WebServiceBrowser.execute(WebServiceBrowser.j
  ava:518)
   at
  com.ibm.b2b.api.IntegratorWebServiceBrowser.execute(IntegratorWe
  bServiceBrowser.java:32)
   at
  com.ibm.tenx.ws.WebServiceServlet.processWebServiceRequest(WebSe
  rviceServlet.java:268)
   at
  com.ibm.tenx.ws.WebServiceServlet.service(WebServiceServlet.java
  :190)
   at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWr
  apper.java:1287)
   at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(Ser
  vletWrapper.java:778)
   at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(Ser
  vletWrapper.java:475)
   at ...
  ...
  ...
  Caused by: com.ibm.tenx.core.exception.BaseException: Mailbox:
  /B2BAPIs/svc/mailboxes/1234/MAILBOXNAME/MAILBOXNAME1 does not
  exist
  
   console.log
  
  console.log
  [ERROR   ] GORCR9999E:                 None: Mailbox:
  /B2BAPIs/svc/mailboxes/1234/MAILBOXNAME/MAILBOXNAME1 does not
  exist
  Mailbox: /B2BAPIs/svc/mailboxes/1234/MAILBOXNAME/MAILBOXNAME1
  does not exist
  

Local fix

• STRRTC - 513058
  SB / SB
  
  Circumvention:
  
  If the user ID has a virtual root assigned, then ensure the
  mailbox path specified in the "Create Mailbox Message" API is
  the relative mailbox path to the virtual root, not the absolute
  mailbox path.
  Once you use the relative path, the errorCode:400 is returned,
  however the message does get added to the mailbox.  Check the
  mailbox and verify that the message was added.
  
  This fix will remove the false errorCode:400 when the message
  is successfully added to the mailbox using the relative mailbox
  path.
  

Problem summary

• Users Affected:
  All
  
  Problem Description:
  API call to create mailbox message returns errorCode:400
  errorDescription:Mailbox: /<mailboxName>/<nestedMailbox> does
  not exist
  
  Platform Affected:
  All
  

Problem conclusion

• Resolution Summary:
  A code fix is provided.
  
  Delivered in:
  5020602_2
  5020603
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STR B2B INTEGRA

• Fixed component ID

  5725D0600

Applicable component levels