IT16728: IMPROVE STORAGE RESOURCE INSTALLATION/UPGRADE AGENT ERROR OUTPUT.

APAR status

• Closed as program error.

Error description

• Improvement is required to Storage Resource Agent error output
  to include more specific and meaningful messaging to assist
  in debug and/or resolution.
  
  agent trace log:
  
  i.e. The following error was generated as a result of a closed
  PORT on the target SRA host server.
  
  CTGRI0000E Could not establish a connection to the target
  machine with the authorization credentials that were provided.
  Failed to determine if the socket connection from host IP is
  using SSL  com.tivoli.itsrm.server.ServerSocketTransceiver
  getServerSocketTransceiver --Server Router0
  
  AUTHENTICATION_FAILED
  
  ________________________________________________________________
  DB2 Version used for Server:N/A
  The defect is against component:Storage Resource Agent
  Server/Manager build/release (TPC): 5.2.10.1
  Agent build/release (TPC):N/A
  Server/Manager (OS): N/A
  Agent (OS): N/A
  ________________________________________________________________
  Problem as described by customer: Unable to Install SRA
  Initial customer impact (low/med/high): med
  Local Fix: contact support.
  

Local fix

• TBD
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users reviewing failed SRA        *
  * deployment                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Improvement is required to Storage Resource Agent error      *
  * output to include more specific and meaningful messaging to  *
  * assist in debug and/or resolution.                           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance Spectrum Control 5.2.12 or higher      *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0012 - November 2016
  
  Fixed in IBM Spectrum Control 5.2.12
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels

• R528 PSY

     UP

• R529 PSY

     UP

• R52A PSY

     UP

• R52B PSY

     UP