IT15873: THE IBM SPECTRUM CONTROL DISCOVERY PROCESS FAILS DUE TO THE INACCURATE DATA RETRIEVED FROM THE CIMOM.

IBM Spectrum Control 5.2.11 - Windows Server
IBM Spectrum Control 5.2.11 - Linux Server
IBM Spectrum Control 5.2.11 - AIX Server
IBM Spectrum Control 5.2.11 - Agent
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• The IBM Spectrum Control Discovery process fails due to the
  inaccurate data retrieved from the CIMOM.
  
  in the msg.https_xxx.xxx.xxx.xxx:5989.......log:
  2016-06-10 09:44:02.971 HWN021503E A device server operation
  cannot be completed. Check the log files and try the operation
  again.
  2016-06-10 09:44:02.971 HWN021728I IBM Spectrum Control
  discovery on CIMOM https://xxx.xxx.xxx.xxx:5989 is complete.
  2016-06-10 09:45:28.016 BTADS0035E The execution of the job
  failed with: (null) .
  2016-06-10 09:45:28.265 BTADS0102E The discover process that has
  the Device server run ID 153105 and job ID 372223 completed with
  one or more errors. The process status is 4 and the return code
  is 8 .
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users monitoring switch           *
  * performance                                                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  NullPointerException occurring
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0011 - target August 2016
  
  Fixed in IBM Spectrum Control 5.2.11.
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• FABRIC
  

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels

• R52A PSY

     UP

• R520 PSY

     UP