IT15268: VOLUMES/POOLS PERFORMANCE VIEWS DO NOT LOAD WHEN LONGER PERIODS SELECTED (ONE YEAR).

IBM Spectrum Control 5.2.11 - Windows Server
IBM Spectrum Control 5.2.11 - Linux Server
IBM Spectrum Control 5.2.11 - AIX Server
IBM Spectrum Control 5.2.11 - Agent
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• TPC installation directory/web/log/tpctrace*.log shows:
  
  2016-03-14 11:01:29.450+01:00 -7883662613711171210
  com.ibm.tpc.internal.api.services.impl.StorageSubsystemServiceIm
  pl getStoragePools <openjpa-2.2.1-r422266:1396819 fatal store
  error> org.apache.openjpa.persistence.OptimisticLockException:
  Unable to obtain an object lock on "null".
  FailedObject: select distinct SP.POOL_ID, SS.SUBSYSTEM_ID,
  SS.OS_TYPE, COALESCE(SS.USER_PROVIDED_NAME,SS.DISPLAY_NAME) as
  STORAGESYSTEM, SP.DISPLAY_NAME as NAME, (SELECT
  COUNT(CHILD_POOL.POOL_ID) FROM T_RES_STORAGE_POOL CHILD_POOL
  WHERE SP.POOL_ID=CHILD_POOL.PARENT_POOL_ID AND
  CHILD_POOL.DETECTABLE = 1)
  >
  at
  com.ibm.tpc.internal.api.services.impl.StorageSubsystemServiceIm
  pl.getStoragePools(StorageSubsystemServiceImpl.java:2405)
  Caused by: com.ibm.db2.jcc.am.SqlTransactionRollbackException:
  DB2 SQL Error: SQLCODE=-911, SQLSTATE=40001, SQLERRMC=2,
  DRIVER=3.65.7
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control or TPC 5.2.x users with SVC or Storwize *
  * storage.                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  

Problem conclusion

• Expensive SQL queries were run for extracting history data.
  Those queries have been optimized to work well even when long
  periods were selected for performance reports.
  
  The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0011 - target August 2016
  
  Fixed in IBM Spectrum Control 5.2.11.
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• WebUI
  

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels

• R527 PSY

     UP

• R528 PSY

     UP

• R529 PSY

     UP

• R52A PSY

     UP