IBM Support

IT14766: PCOM: 3270 CONSOLE SESSION HANGS AFTER 20-30 MINUTES

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • PCOM 6.0.16 installed on Windowns 7 standard desktop, 3270
    emulator sessions hang after 20-30 minutes of use.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users of IBM Personal Communication 3270 emulators       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * IBM Personal Communications 3270 emulator sessions may hang. *
    * Users will see X-Clock in the OIA.                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    IBM Personal Communications 3270 emulator sessions may hang.
    Users will see X-Clock in the OIA. The problem may be seen when
    there are large amounts of data being exchange between PCOMM and
    the host.
    

Problem conclusion

  • The problem was due to the Write Control Character (WCC) and
    Read command code information received in separate telnet
    packets. PCSTLNET.DLL code has been corrected to process the
    Read command and WCC byte correctly under these conditions.
    
    Fix scheduled for IBM Personal Communications 6.0.17 Refresh
    Pack and 12.0.0.1 Fix Pack.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT14766

  • Reported component name

    PCOMM COMBO-ENC

  • Reported component ID

    5639I7000

  • Reported release

    601

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-04-12

  • Closed date

    2016-05-16

  • Last modified date

    2016-05-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    IP24055

Modules/Macros

  • pcstlnet
    

Fix information

  • Fixed component name

    PCOMM COMBO-ENC

  • Fixed component ID

    5639I7000

Applicable component levels

  • R60G PSN

       UP

[{"Line of Business":{"code":"LOB35","label":"Mainframe SW"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSEQ5Y","label":"Personal Communications"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0.1"}]

Document Information

Modified date:
26 September 2021