IBM Support

IT14555: PCOM: 3270 SESSION HANG USING MSCAPI AFTER UPGRADE TO 6.0.16 REFRESH LEVEL

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APAR status

  • Closed as program error.

Error description

  • 3270 TLS1.1 or TLS1.2 session hang using MSCAPI after upgrade
    to PCOM 6.0.16 German.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Personal Communications 3270 secure sessions configured  *
    * with MSCAPI cryptography service.                            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Secure 3270 sessions, configured with MSCAPI cryptography    *
    * service, may be found unresponsive (hung). Problem has been  *
    * reported at IBM Personal Communications refreshpack 6.0.16.  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    APAR SE37679 changed PCSTLNET.DLL module, where the
    ReceiveBufferSize was set to 16K bytes for secured connections.
    This caused some 3270 sessions to crash due to a known buffer
    overflow issue, as documented in the technote:
    
    http://www.ibm.com/support/docview.wss?uid=swg21647537
    
    One of the solutions suggested in the technote, to alter the
    buffer size, did not take effect as the buffer size was set to a
    fixed value. APAR IT10406 was used to address this, where the
    3270 sessions were excluded from SE37679 changes.
    
    These changes however make 3270 secure sessions vulnerable to
    crashing under the scenarios addressed by SE37679.
    

Problem conclusion

  • To address the problem, PCSTLNET.DLL changes have been made to
    set the value of ReceiveBufferSize keyword as follows:
    
    (a)  If it is set by the user (not left to default value), the
    set value will be honored and used for both secure and
    non-secure sessions.
    (b) If the keyword is not set, a default value of 16K will be
    set as the default value for secure sessions; whereas, a default
    value of 8K will be set as the default value for non-secure
    sessions.
    
    Users are advised to use the product default values. The
    technote -
    http://www.ibm.com/support/docview.wss?uid=swg21647537
    - is suggested only when the reported symptoms are observed.
    
    Fix scheduled for IBM Personal Communications 6.0.17 Refresh
    Pack and 12.0.0.1 Fix Pack.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT14555

  • Reported component name

    PCOMM COMBO-ENC

  • Reported component ID

    5639I7000

  • Reported release

    601

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-03-31

  • Closed date

    2016-05-12

  • Last modified date

    2016-05-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    PCOMM COMBO-ENC

  • Fixed component ID

    5639I7000

Applicable component levels

  • R60G PSY

       UP

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Document Information

Modified date:
12 May 2016