Fixes are available
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
APAR status
Closed as program error.
Error description
WEB UI Server Panel returns an internal error due to duplicates in table T_STAT_DISK_HIST. tpctrace.log: 2016-03-15 09:16:28.430-06:00 -8976632571403271900 com.ibm.tpc.gui.curi.collections.AbstractCollection$2 nodeInitializer::run com.ibm.tpc.internal.api.TPCInternalAPIException: BPCUI0000E at com.ibm.tpc.internal.api.ExceptionConverter.handleSpecialExcepti onCases(ExceptionConverter.java:316) at com.ibm.tpc.internal.api.ExceptionConverter.createTPCInternalAPI Exception(ExceptionConverter.java:170) at com.ibm.tpc.internal.api.ExceptionConverter.createTPCInternalAPI Exception(ExceptionConverter.java:100) at com.ibm.tpc.internal.api.services.impl.ServerDetails.getServers( ServerDetails.java:238) and Caused by: <openjpa-2.2.1-r422266:1396819 fatal general error> org.apache.openjpa.persistence.PersistenceException: DB2 SQL Error: SQLCODE=-811, SQLSTATE=21000, SQLERRMC=null, DRIVER=3.65.77 {prepstmnt 673582163 WITH DISK_TEMP AS ( SELECT COMPUTER_ID, SUM(CAPACITY) * 512 AS TOTAL_DISK_SPACE FROM (SELECT DISTINCT HOST.HOST_NAME AS NAME, HOST.COMPUTER_ID AS COMPUTER_ID, PHYSICAL_VOLUME.PHYSICAL_VOLUME_ID, CASE WHEN HIST.CAPACITY > 0 THEN HIST.CAPACITY ELSE CASE WHEN PHYSICAL_VOLUME.CAPACITY > 0 THEN PHYSICAL_VOLUME.CAPACITY ELSE 0 END RECREATE STEPS: View TPC WEB UI -> Servers -> Servers and view results ________________________________________________________________ DB2 Version used for Server: N/A The defect is against component: 5608TPC00 Server/Manager build/release (TPC): 5.2.8 ________________________________________________________________ Problem as described by customer: Unable to view Server Panel Initial customer impact (low/med/high): high
Local fix
Engage Support
Problem summary
**************************************************************** * USERS AFFECTED: * * TPC and Spectrum Control 5.2.x Web UI users having SRAs and * * Agentless servers added * **************************************************************** * PROBLEM DESCRIPTION: * * L2 Server panel cannot load and the following error is * * displayed: AN INTERNAL ERROR HAS OCCURRED: {0} * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available. * ****************************************************************
Problem conclusion
The issue has been solved and L2 Server panel will display properly. The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0010 - target 2Q16 Fixed in IBM Spectrum Control 5.2.10. http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future refresh packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT14313
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
526
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-03-23
Closed date
2016-04-20
Last modified date
2016-04-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
SERVER
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
R526 PSY
UP
R520 PSY
UP
R527 PSY
UP
R528 PSY
UP
R529 PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS5R93","label":"IBM Spectrum Control"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"526","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
22 February 2022