A fix is available
APAR status
Closed as program error.
Error description
In some situations the OS Monitoring Agent cannot connect to the System Monitoring Shared Service to get the CPU and Memory status of the virtual machine (VM), it displays "Unknown" CPU and Memory usage for the VM. The following error in the server logs of the VM are seen for the problem : ERROR CWZMO2019E: Failed to retrieve data for request UNIXLPAR from the Tivoli Monitoring agent. Will suspend retrying for 60 seconds. com.ibm.maestro.monitor.collector.itmosagent.request.ResourceNot Found: CWZMO2026E: HTTP request to ITMOS agent failed with return code 404. Verify that the requested hostname <hostname> and platform ux matches. WARNING {"FFDC":{"message":"CWZMO2019E: Failed to retrieve data for request UNIXDISK from the Tivoli Monitoring agent. Will suspend retrying for 60 seconds.", "cause":"com.ibm.maestro.monitor.collector.itmosagent. request.ItmException: CWZMO2014E: ITMOS agent failed to return any node data", "class":"com.ibm.maestro.monitor.collector.itmosagent reqest.DataFetcher", "message_id":"CWZMO2019E","method":"readData"}}
Local fix
Problem summary
Code improvements have been delivered to checking the status of the OS agent after a restart and to error handling.
Problem conclusion
A code fix is being provided in PureApplication System version 2.2.0.0 in Foundation Pattern Type version 2.1.6.0.
Temporary fix
Comments
APAR Information
APAR number
IT13837
Reported component name
PAPP SYS 8278 P
Reported component ID
5725F4600
Reported release
210
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-02-17
Closed date
2016-03-03
Last modified date
2016-03-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
PAPP SYS 8278 P
Fixed component ID
5725F4600
Applicable component levels
R220 PSY
UP
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Document Information
Modified date:
03 March 2016