IT13729: Cannot retrieve business process usage list from Troubleshooter tool

iSeries_Media_5020601_2
Media_IM_5020601_2
iSeries_Media_5020601_2

APAR status

• Closed as program error.

Error description

• Problem Statement: Business  process usage list is not returned
  in Troubleshooter -> Buisness process usage -> Active buisness
  process .
  
  Environment Info: Windows
  Simulation Steps:
  - Execute one or more BP that take a few seconds to run (time
  to make the test).
  - Go in System Troubleshooting - > View aCtive BP (you should
  see a 1 if a BP is running).
  - Click on the BP count : The window open but is empty.
  

Local fix

• RTC - 489367
  EJ / EJ
  No workaround
  

Problem summary

• Users Affected:
  All
  
  Problem Description:
  Business Process Usage page does not list Active business
  processes. When clicking on the count of Active processes, the
  page opens but is empty.
  
  Platforms Affected:
  All
  

Problem conclusion

• Resolution Summary:
  A code fix has been provided.
  
  Delivered In:
  5020601_2
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STR B2B INTEGRA

• Fixed component ID

  5725D0600

Applicable component levels