IT13215: (BPCUI0000E) AN INTERNAL ERROR HAS OCCURRED: {0} IN TPC WEB UI THRESHOLD VIOLATIONS PANEL.

IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• (BPCUI0000E) An internal error has occurred: {0} in TPC Web UI
  threshold violations panel for switches and subsystems
  due to NullPointerException while processing the localized
  character sequence of the metric value into a value of type
  double.
  
  Detailed stack trace (observed within the Web server JPA trace):
  2015-11-20 13:58:18.662+01:00 -9074420593749260289
  com.ibm.tpc.internal.api.services.impl.PerfReportingServiceImpl
  getThresholdViolations java.lang.NullPointerException
      at
  com.ibm.tpc.internal.api.services.util.PerfReportingServiceUtil.
  createPerfThresholdViolationBean(PerfReportingServiceUtil.java:1
  133)
      at
  com.ibm.tpc.internal.api.services.impl.PerfReportingServiceImpl.
  getThresholdViolations(PerfReportingServiceImpl.java:3100)
      at
  com.ibm.tpc.gui.curi.collections.ThresholdViolationsCollection.g
  etBeanList(ThresholdViolationsCollection.java:188)
      at
  com.ibm.tpc.gui.curi.collections.LargeTableCollectionHelper.getB
  eanListInRange(LargeTableCollectionHelper.java:50)
      at
  com.ibm.tpc.gui.curi.collections.ThresholdViolationsCollection.q
  ueryLargeTableNodes(ThresholdViolationsCollection.java:367)
      at
  com.ibm.tpc.gui.curi.collections.AbstractCollection.getLargeTabl
  eModelNodes(AbstractCollection.java:887)
      at
  com.ibm.tpc.gui.rest.curi.LocalRequestHelper.getNodes(LocalReque
  stHelper.java:378)
      at
  com.ibm.tpc.gui.rest.curi.LocalRequestHelper.queryCollection(Loc
  alRequestHelper.java:269)
      at
  com.ibm.tpc.gui.rest.curi.RestRequest.curiItems(RestRequest.java
  :166)
      at sun.reflect.GeneratedMethodAccessor18.invoke(Unknown
  Source)
  ....
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * TPC and IBM Spectrum Control 5.2.x users                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0010 - target 2Q16
  
  Fixed in IBM Spectrum Control 5.2.10.
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• WEBUI
  

Fix information

• Fixed component name

  TPC ADVANCED

• Fixed component ID

  5608TPCA0

Applicable component levels

• R527 PSY

     UP

• R528 PSY

     UP

• R529 PSY

     UP

• R520 PSY

     UP