IBM Support

IT12773: WHEN RESTORING EXCHANGE MAILBOX CONTENT INTO AN ALTERNATE MAILBOX, THE DUMPSTER FOLDER CONTENTS ARE NOT RESTORED

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APAR status

  • Closed as program error.

Error description

  • When using either:
    - Tivoli Storage Manager for Mail: Data Protection for Microsoft
    Exchange Server
    - Tivoli Storage FlashCopy Manager for Microsoft Exchange Server
    to restore an Exchange mailbox into alternative mailbox folder,
    the dumpster folder contents are not restored. This occurs when
    either the command line interface or the MMC GUI interface
    occurs.
    

Local fix

  • Restore mailbox content into unicode PST or restore into the
    original mailbox location
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of:                                                    *
    * Tivoli Storage Manager for Mail: Data Protection for         *
    * Microsoft Exchange Server 7.1.3.1 and 7.1.4                  *
    * Tivoli Storage FlashCopy Manager for Microsoft Exchange      *
    * Server 4.1.4                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.                           *
    * This problem is currently projected to be fixed in           *
    *                                                              *
    * Tivoli Storage Manager for Mail: Data Protection for         *
    * Microsoft Exchange Server level 7.1.5                        *
    * Tivoli Storage FlashCopy Manager for Microsoft Exchange      *
    * Server 4.1.5                                                 *
    *                                                              *
    * Note that this information is subject to change at the       *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • Tivoli Storage  FlashCopy Manager for Microsoft Exchange Server
    and Tivoli Storage Manager for Mail: Data Protection for
    Microsoft Exchange Server have been updated to restore dumpster
    folder contents when restoring Exchange mailbox into an
    alternative mailbox folder.
    
    
    | MDVREGR 7.1.3.1-TIV-TSMEXC |
    | MDVREGR 7.1.4.0-TIV-TSMEXC |
    | MDVREGR 4.1.4.0-TIV-FCM |
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT12773

  • Reported component name

    FLSHCPY EXCHANG

  • Reported component ID

    5608AC6EX

  • Reported release

    41W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-12-14

  • Closed date

    2016-01-18

  • Last modified date

    2016-01-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • tdpmapi
    

Fix information

  • Fixed component name

    FLSHCPY EXCHANG

  • Fixed component ID

    5608AC6EX

Applicable component levels

  • R41W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS36V9","label":"Tivoli Storage FlashCopy Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.1","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
18 January 2016