Direct links to fixes
Tivoli Storage Productivity Center 5.2.7.1 - Windows Server Files
Tivoli Storage Productivity Center 5.2.7.1 - Linux Server Files
Tivoli Storage Productivity Center 5.2.7.1 - AIX Server Files
Tivoli Storage Productivity Center 5.2.7.1 Agent Files
Tivoli Storage Productivity Center 5.2.7.1
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center
APAR status
Closed as program error.
Error description
When adding a server from Storage - Host Connection display an error message for some hosts: "HWN021503E A device server operation cannot be completed. Check the log files and try the operation again." The following messages can seen in the .../IBM/TPC/web/log/tpctracelog.log: 2015-10-06 11:21:53.099+02:00 -6212341411853885255 com.ibm.tpc.internal.api.services.impl.ServerManagerServiceImpl createUnmanagedServer com.ibm.tpc.common.api.TPCServerException: HWN021503E A device server operation cannot be completed. Check the log files and try the operation again. at com.ibm.tpc.agentless.api.impl.AgentlessServerManagerImpl.create AgentlessServer(AgentlessServerManagerImpl.java:241) at sun.reflect.GeneratedMethodAccessor169.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod AccessorImpl.java:56) at java.lang.reflect.Method.invoke(Method.java:620) at org.apache.soap.server.RPCRouter.invoke(Unknown Source) at org.apache.soap.providers.RPCJavaProvider.invoke(Unknown Source) at com.tivoli.sanmgmt.middleware.data.RPCSecureJavaProvider.invoke( RPCSecureJavaProvider.java:172) at org.apache.soap.server.http.RPCRouterServlet.doPost(Unknown Source) at com.tivoli.sanmgmt.middleware.TSNMServiceManager.doPost(TSNMServ iceManager.java:469) at javax.servlet.http.HttpServlet.service(HttpServlet.java:595) at javax.servlet.http.HttpServlet.service(HttpServlet.java:668) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWr apper.java:1275) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(Ser vletWrapper.java:766) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(Ser vletWrapper.java:472) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters (WebAppFilterManager.java:1101) at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleReques t(CacheServletWrapper.java:81) at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer. java:912) at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost$2.run(DynamicVir tualHost.java:262) at com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink$T askWrapper.run(HttpDispatcherLink.java:938) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExec utor.java:1157) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExe cutor.java:627) at java.lang.Thread.run(Thread.java:798) Caused by: com.ibm.db2.jcc.am.SqlException: [jcc][10120][10943][3.65.77] Invalid operation: statement is closed. ERRORCODE=-4470, SQLSTATE=null at com.ibm.db2.jcc.am.cd.a(cd.java:682) at com.ibm.db2.jcc.am.cd.a(cd.java:60) at com.ibm.db2.jcc.am.cd.a(cd.java:103) at com.ibm.db2.jcc.am.jo.wb(jo.java:4386) at com.ibm.db2.jcc.am.ko.j(ko.java:5789) at com.ibm.db2.jcc.am.ko.f(ko.java:1033) at com.ibm.db2.jcc.am.ko.setInt(ko.java:1026) at com.ibm.tpc.infrastructure.database.DBPreparedStatement.setInt(D BPreparedStatement.java:336) at com.ibm.tpc.agentless.api.impl.AgentlessServerManagerImpl.create SubsystemDevices(AgentlessServerManagerImpl.java:1782) at com.ibm.tpc.agentless.api.impl.AgentlessServerManagerImpl.create Ports(AgentlessServerManagerImpl.java:1266) at com.ibm.tpc.agentless.api.impl.AgentlessServerManagerImpl.create AgentlessServer(AgentlessServerManagerImpl.java:196) ... 21 more Thread[pool-9-thread-1,5,main]
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * TPC 5.2.x users adding agentless servers * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available. * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0008 - target December 2015 | fix pack | 5.2.1-TIV-TPC-FP0001 - February 2016 http://www-01.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future refresh packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT11701
Reported component name
TPC ADVANCED
Reported component ID
5608TPCA0
Reported release
527
Status
CLOSED PER
PE
NoPE
HIPER
YesHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-10-12
Closed date
2015-10-30
Last modified date
2016-02-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Server
Fix information
Fixed component name
TPC ADVANCED
Fixed component ID
5608TPCA0
Applicable component levels
R527 PSY
UP
Document Information
Modified date:
26 September 2021