Direct links to fixes
APAR status
Closed as program error.
Error description
Tivoli Storage Manager Server is unable to eject a mounted tape volume when the library does not support auto-eject in a cluster failover environment, the secondary server may be not able to access this tape drive to dismount the tape volume during library initialization after failover. The open failure is about device being currently in use. The following messages are present in the activity log after the failover: ANR8413E RESERVE: Drive DRIVE1 (\\.\Tape123) is currently in use. ANR8779E Unable to open drive \\.\Tape123, error number= 68668. Customer/L2 Diagnostics: Check ANR8413E and ANR8779E messages in the activity log. Tivoli Storage Manager Versions Affected: Tivoli Storage Manager v7.1 and v6.1 on AIX, HP, Linux, Solaris, and Windows platforms Initial Impact: Low Additional Keywords: ANR8779E ANR8413E cluster failover ebusy
Local fix
Manually eject the volume from the library GUI or library operation panel.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users of tape libraries. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is projected * * to be fixed in level 7.1.4. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Linux, Solaris and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT11565
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-10-08
Closed date
2015-10-19
Last modified date
2015-10-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
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Document Information
Modified date:
19 October 2015