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IT10867: TPC PASSWORD TOOL FAILS AT EWAS AUTHENTICATION LAYER.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • APAR created to address error messaging include additional
    output to enhance debug opportunities pointing to root issue.
    
    PWtool.log
    
    WASX7213I: This scripting client is not connected to a server
    process; please refer to the log file
    D:\IBM\TPC\ewas\profiles\WebServerProfile\logs\wsadmin.traceout
    for additional information.
    WASX8011W: AdminTask object is not available.
    WASX7015E: Exception running command:
    "AdminTask.WIMCheckPassword('[-username ***** -password *****]')
    "; exception information:
    com.ibm.bsf.BSFException: exception from Jython:
    Traceback (innermost last):
      File "<input>", line 1, in ?
    NameError: AdminTask
    
    Aug 13, 2015 4:22:38 PM
    com.tivoli.itsrm.tools.changepasswords.be.ws.WsadminCmd
    doExecute
    SEVERE: Failed to run command with error: exit code(103) of
    executing WsadminCmd was not the expected zero
    java.lang.Exception: exit code(103) of executing WsadminCmd was
    not the expected zero
    
    and..
    Aug 13, 2015 4:22:38 PM
    com.tivoli.itsrm.tools.changepasswords.ChangePasswords error
    SEVERE: The DB2 password is invalid
    
    
    RECREATE STEPS:
    Run TPC PW tool and view logs for errors as per the above.
    
    ________________________________________________________________
    DB2 Version used for Server: N/A
    The defect is against component: 5608TPC00
    Server/Manager build/release (TPC): 5.2.3
    

Local fix

  • Engage Support
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * TPC 5.2.x users changing passwords with the password tool    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fix maintenance when available.                        *
    ****************************************************************
    

Problem conclusion

  • The changepasswords tool should show a specific error message in
    case the WAS WebServer security certificates are expired.
    PWTool.log will contain additional information about fixing the
    issue.
    Normally to solve this WAS certificate expired issue, you can
    search knowledgecenter for "Renewing a certificate in SSL" and
    you should find a procedure to renew the certificates.
    
    The fix for this APAR is targeted for the following maintenance
    package:
    
    | refresh pack | 5.2-TIV-TPC-RP0008 - target December 2015
    
    http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future refresh packs do not represent a
    formal commitment by IBM. The dates are subject to change
    without notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT10867

  • Reported component name

    TPC ADVANCED

  • Reported component ID

    5608TPCA0

  • Reported release

    523

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-08-26

  • Closed date

    2015-10-09

  • Last modified date

    2015-10-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • PWTOOL
    

Fix information

  • Fixed component name

    TPC ADVANCED

  • Fixed component ID

    5608TPCA0

Applicable component levels

  • R523 PSY

       UP

  • R524 PSY

       UP

  • R525 PSY

       UP

  • R526 PSY

       UP

  • R527 PSY

       UP

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Document Information

Modified date:
22 February 2022