Direct links to fixes
APAR status
Closed as program error.
Error description
Label Libvol gets ANR9999D_2454833596 message but completes successfully. Problem Description: Label Libvol gets an ANR9999D_2454833596 when attempting to read the label blocks on a drive that is not supported for Logical Block Protection. Customer/L2 Diagnostics (if applicable) Per the sense data a key of 20 is unknown asc/ascq of 00/00 is no further sense data An errno of 12 from the AIX OS is "not enough space" Format of 80 is PVR_FORMAT_ULTRIUM4C 0x00000080 (LTO4) LTO4 are not a supported device with Logical Block Protection There is nothing in the AIX errpt at the time of the error Tracing pvrnoio mms shows the drive format is 80 (LTO4): 10:38:28.451 [292637][psntpop.c][823][NtpOpSetMode]:Setting mode for drive F7D2 (/dev/rmt23): blocksize = 0. 10:38:28.454 [292637][psntpop.c][884][NtpOpSetMode]:Compression setting for drive F7D2 (/dev/rmt23) (format = 00000080) is on. 10:38:28.462 [292637][psntpop.c][963][NtpOpSetMode]:Default density should be appropriate for drive F7D2 (/dev/rmt23): format = 80. 10:38:28.462 [292637][psntpop.c][3309][NtpOpQueryLBP]:Logical Block Protection is not supported on devType 20 with format 0x000000f0 10:38:28.462 [292637][pvrntp.c][7642][ReadLabelBlocks]:Reading label blocks from NTP drive F7D2 (/dev/rmt23) 10:38:28.556 [292637][pspvr.c][3768][PvrPsDevRead]:failure: handle = 8, read amt = -1, numBytes requested = 80, errno = 12 10:38:28.556 [292637][psntpop.c][3686][DetermineResult]:Error performing READ operation on drive F7D2 (/dev/rmt23); errno = 12 10:38:28.557 [292637][psntpop.c][3754][DetermineResult]:Drive F7D2 (/dev/rmt23): sense=F0.00.20.FF.FF.FC.50.58.00.00.00.00.00.00.30.00.14.12.00.0 0.00.01.44.44.34.35.39.34.4C.00.00.00.00.00.00.00.00.00.00.00.80 .08.60.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00. 00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.0 0.00.00.30.44.36.33.36.34.31.34.38.30. 10:38:28.557 [292637][output.c][7612][PutConsoleMsg]:ANR9999D_2454833596 ErrorHandler(pvrntp.c:8467) Thread<292637>: Unexpected RC=13, VOL=UNKNOWN, DRIVE=F7D2 (/dev/rmt23)~ 10:38:28.557 [292637][output.c][7612][PutConsoleMsg]:ANR9999D Thread<292637> issued message 9999 from:~ 10:38:28.557 [292637][output.c][7612][PutConsoleMsg]:ANR9999D Thread<292637> 0x000000010001ca7c StdPutText ~ 10:38:28.557 [292637][output.c][7612][PutConsoleMsg]:ANR9999D Thread<292637> 0x000000010001d514 OutDiagToCons ~ 10:38:28.558 [292637][output.c][7612][PutConsoleMsg]:ANR9999D Thread<292637> 0x00000001000090bc outDiagfExt ~ 10:38:28.558 [292637][output.c][7612][PutConsoleMsg]:ANR9999D Thread<292637> 0x0000000100a3be04 ErrorHandler ~ 10:38:28.558 [292637][output.c][7612][PutConsoleMsg]:ANR9999D Thread<292637> 0x0000000100a35e4c NtpReadLabel ~ <--- error is on the read 10:38:28.558 [292637][output.c][7612][PutConsoleMsg]:ANR9999D Thread<292637> 0x00000001003e5b48 PvrReadLabel@AF154_70 ~ 10:38:28.558 [292637][output.c][7612][PutConsoleMsg]:ANR9999D Thread<292637> 0x00000001003d9128 PvrReadLabel ~ 10:38:28.558 [292637][output.c][7612][PutConsoleMsg]:ANR9999D Thread<292637> 0x0000000100a0fc30 ReadWriteLabel ~ 10:38:28.558 [292637][output.c][7612][PutConsoleMsg]:ANR9999D Thread<292637> 0x0000000100a1012c SingleEEVolumeLabel ~ 10:38:28.559 [292637][output.c][7612][PutConsoleMsg]:ANR9999D Thread<292637> 0x00000001009f8710 EELabelVolume ~ 10:38:28.559 [292637][output.c][7612][PutConsoleMsg]:ANR9999D Thread<292637> 0x00000001009f68ac ScsiLabelVolume ~ 10:38:28.559 [292637][output.c][7612][PutConsoleMsg]:ANR9999D Thread<292637> 0x00000001005915c0 MmsLtsLabelVolume@AF76_53 ~ 10:38:28.559 [292637][output.c][7612][PutConsoleMsg]:ANR9999D Thread<292637> 0x00000001003b5410 LabelThread ~ 10:38:28.559 [292637][output.c][7612][PutConsoleMsg]:ANR9999D Thread<292637> 0x000000010000c264 StartThread ~ 10:38:28.559 [292637][psntpop.c][2693][NtpOpObtainMediaType]:Getting Tape MediaType of cartridge loaded in drive F7D2 (/dev/rmt23). 10:38:28.563 [292637][psntpop.c][2703][NtpOpObtainMediaType]:STIOCQRYP gets mediaType 48. 10:38:28.563 [292637][pvrntp.c][6345][NtpObtainMediaType]:Obtained a media type of 72 and WORM info of 101. 10:38:28.563 [292637][pvrntp.c][5511][NtpWriteLabel]:Writing Label to NTP drive F7D2 (/dev/rmt23) 10:38:28.563 [292637][pvr.c][12055][PvrLowestDensityFormat]:Lowest density format = 00000010. 10:38:28.568 [292637][psntpop.c][823][NtpOpSetMode]:Setting mode for drive F7D2 (/dev/rmt23): blocksize = 0. 10:38:28.573 [292637][psntpop.c][884][NtpOpSetMode]:Compression setting for drive F7D2 (/dev/rmt23) (format = 00000010) is off. 10:38:28.581 [292637][psntpop.c][963][NtpOpSetMode]:Default density should be appropriate for drive F7D2 (/dev/rmt23): format = 10. 10:38:28.581 [292637][pvrntp.c][7149][WriteLabelBlocks]:WriteLabelBlocks(NTP) Drive F7D2 (/dev/rmt23) can write format 00000010 for devtype = 20, encrypt = 0. 10:38:28.582 [292637][pvrntp.c][9380][SetLabelEncryptKey]:Label Encryption Setup for NTP drive F7D2 (/dev/rmt23) with encrypt = 0 10:38:28.586 [292637][psntpop.c][2841][NtpOpGetEncryptStatus]:NtpOpGetEncrypt Status returns method=1, state=0, capable=1, and rc=0. 10:38:28.586 [292637][pvrntp.c][9424][SetLabelEncryptKey]:GetEncryptStatus for drive F7D2 (/dev/rmt23) returned capable = 1, active = 0, method = 1. 10:38:28.586 [292637][pvrntp.c][7167][WriteLabelBlocks]:SetLabelEncryptKey finished with rc = 0. 10:38:28.586 [292637][psntpop.c][3309][NtpOpQueryLBP]:Logical Block Protection is not supported on devType 20 with format 0x000000f0 10:38:28.649 [292637][pspvr.c][3818][PvrPsDevWrite]:handle = 8, wrote amt = 80, numBytes requested = 80 10:38:28.650 [292637][pspvr.c][3818][PvrPsDevWrite]:handle = 8, wrote amt = 80, numBytes requested = 80 10:38:28.651 [292637][pspvr.c][3818][PvrPsDevWrite]:handle = 8, wrote amt = 80, numBytes requested = 80 10:38:31.309 [292637][output.c][7612][PutConsoleMsg]:ANR8810I Volume DD4594 has been labeled in library ACSBLW3584.~ <---- Label Libvol completes successfully *NOTE* Looks similar to IC90402 & IC99380but different issue. Platforms affected: Unix Linux Windows 6.3 7.1 Initial Impact: Low Additional Keywords: LBP tape drive linear
Local fix
The error message can be ignored.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager users of tape devices. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in * * level 7.1.4. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP, Linux, Solaris and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT09934
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-07-08
Closed date
2015-08-07
Last modified date
2015-08-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63A"}]
Document Information
Modified date:
26 September 2021