IBM Support

IT09578: TPC SRA INSTALLATION FAILS WITH MESSAGE SAYING THE DEPENDENT MODULE LIBNETSNMP.A(LIBNTSNMP.SO.30) COULD NOT BE LOADED.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • During the TPC SRA installation on AIX the following messages
    are displayed on screen:
    
    Agent -install -force -serverport 9549 -servername TPCSERVER
    -serverip xxx.xxx.xxx.xxx -installLoc /opt/IBM/TPC -agentport
    95xx -commtype daemon
    
    Could not load program /opt/IBM/TPC_SRA/agent/bin/Discovery:
    Dependent module
    /home/build/tpc_5.1.1.3/src/../lib/net-snmp-5.7.2/lib/libnetsnmp
    .a(libnetsnmp.so.30) could not be loaded.
    Could not load module
    /home/build/tpc_5.1.1.3/src/../lib/net-snmp-5.7.2/lib/libnetsnmp
    .a(libnetsnmp.so.30).
    System error: No such file or directory
    
    AGT0383I Install completed successfully.
    
    The TPC SRA installation appears to be successful but it is not
    possible to run discovery.
    
    The library requires the libnetsnmp.so library to be available
    in the system.
    The net-snmp 5.7.2 library for AIX needs to be rebuild to use
    static libraries.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * TPC 5.1.1.x users who use SRA to monitor AIX servers.        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fix maintenance when available.                        *
    ****************************************************************
    

Problem conclusion

  • Linked the SRA executable with statically linked net-snmp
    library to eliminate external dependencies.  The fix for this
    APAR is targeted for the following maintenance package:
    
    | fix pack | 5.2-TIV-TPC-FP0008 - target August 2015
    
    http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future refresh packs do not represent a
    formal commitment by IBM. The dates are subject to change
    without notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT09578

  • Reported component name

    TPC

  • Reported component ID

    5608TPC00

  • Reported release

    511

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-06-26

  • Closed date

    2015-06-30

  • Last modified date

    2015-06-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • SRA
    

Fix information

  • Fixed component name

    TPC

  • Fixed component ID

    5608TPC00

Applicable component levels

  • R511 PSY

       UP

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Document Information

Modified date:
22 February 2022