A fix is available
APAR status
Closed as program error.
Error description
After a successful Tivoli Storage FlashCopy Manager backup of volumes protected by Oracle Automatic Storage Management, the flashcopy target volumes cannot be mounted on the backup system, neither as part of an offloaded backup to the Tivoli Storage Manager server nor with the "fcmcli -f mount" command. The issue does only occur for normal and high redundancy diskgroups. The summary log file and acsgen trace file contain errors like: FMM6243E Failed to execute sql cmd 'ALTER DISKGROUP DG_NAME MOUNT' on host '<hostname>'. This is the output of the failed command: ALTER DISKGROUP DG_NAME MOUNT * ERROR at line 1: ORA-15042: ASM disk "31" is missing from group number "4" FMM6925E Function call 'mount' failed. FMM1554W The agent 'acsgen V. 4.1.0.2' terminated with exit code 1. An ORA-15040 message is not logged. Tivoli Storage Flashopy Manager for UNIX and Linux versions affected: 4.1.0 4.1.1 Initial Impact: High Additional Keywords: tsm asm oracle mount ORA-15032 ORA-15040 ORA-15042
Local fix
The diskgroups can be mounted manually after the failed mount by adding the force option to the "alter diskgroup mount" Oracle SQL command: ALTER DISKGROUP DG_NAME MOUNT FORCE
Problem summary
**************************************************************** * USERS AFFECTED: * * All users of Tivoli Storage FlashCopy Manager for Unix and * * Linux v4.1.0 and v4.1.1 having Oracle databases on ASM * * diskgroup(s) of Normal or High redundancy and performing * * off-load backup or mounting backup on an auxiliary server. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when it is available. * ****************************************************************
Problem conclusion
IBM Tivoli Storage FlashCopy Manager for Unix and Linux will be corrected to work with Oracle ASM diskgroups of any type.
Temporary fix
Comments
APAR Information
APAR number
IT09305
Reported component name
FLSHCPY ORACLE
Reported component ID
5608AC6OS
Reported release
41L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-06-05
Closed date
2015-07-16
Last modified date
2015-07-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
fcmcli
Fix information
Fixed component name
FLSHCPY ORACLE
Fixed component ID
5608AC6OS
Applicable component levels
R41A PSY
UP
R41H PSY
UP
R41L PSY
UP
R41S PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS36V9","label":"Tivoli Storage FlashCopy Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.1","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
08 January 2022