IBM Support

IT08587: A GET "*" REQUEST SENT TO AN EXTERNAL SFTP SERVER RESULTS IN A RESPONSE CODE 4 - GENERAL FAILURE

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Sometimes, when you send a get "*" request from IBM Sterling
    B2B Integrator Get Service to an external SFTP Server,
    the server returns
    "Server Response Code 4 General Failure."
    
    The problem is how the SFTP Server rsponds to the
    NLST* made by the client, listing not only the names of the
    files in the current directory, but also '.' and '..'
    When the client does a try to RETR ., the server responds with
    the general error 4.
    

Local fix

  • Workaround:
    None
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    If a user does an mget, and a directory (such as . or ..)
    happens to match the filename pattern, the service fails
    since you do not allow the user to get a directory.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    
    Delivered In:
    5020500_14
    5020603
    5020601_7
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT08587

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    524

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-04-28

  • Closed date

    2015-05-14

  • Last modified date

    2017-03-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.4","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
28 August 2023