IBM Support

IT08469: TPC 5.2.5.X INSTALLER PREVENTS A SILENT-MODE UPGRADE FROM TPC 5.1.X WHEN JAZZSM/TCR IS NOT ALREADY INSTALLED

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APAR status

  • Closed as program error.

Error description

  • Silent-Mode upgrade from TPC 5.1.1.5  to  TPC 5.2.5 is failing
    because the TPC 5.2.5 installer is incorrectly assuming that the
    TPC 5.2.5 Cognos BI Reports is installed as part of the upgrade
    even though no part of the JazzSM/TCR environment is installed.
    
    
    lax file shows:
    2015-02-11 11:49:39.993-0700 INFO  Entry
    com.ibm.tpc.install.frontend.ia.actions.SilentInstallValidation
    validateJazzSMLocation
    2015-02-11 11:49:39.993-0700 INFO
    com.ibm.tpc.install.frontend.ia.actions.SilentInstallValidation
    validateJazzSMLocation BPCIN0237E The installation location that
    you specified, "C:\Program Files\IBM\JazzSM", does not exist.
    Specify the installation location for Jazz for Service
    Management.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Those upgrading to TPC 5.2.x using silent installation and   *
    * do not have JazzSM/TCR already installed.                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fix maintenance when available.                        *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following maintenance
    package:
    
    | refresh pack | 5.2-TIV-TPC-RP0006 - target June 2015
    
    http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future refresh packs do not represent a
    formal commitment by IBM. The dates are subject to change
    without notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT08469

  • Reported component name

    TPC

  • Reported component ID

    5608TPC00

  • Reported release

    525

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-22

  • Closed date

    2015-04-28

  • Last modified date

    2015-04-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • INSTALL
    

Fix information

  • Fixed component name

    TPC

  • Fixed component ID

    5608TPC00

Applicable component levels

  • R520 PSY

       UP

  • R525 PSY

       UP

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Document Information

Modified date:
22 February 2022