Fixes are available
Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center
APAR status
Closed as program error.
Error description
Silent-Mode upgrade from TPC 5.1.1.5 to TPC 5.2.5 is failing because the TPC 5.2.5 installer is incorrectly assuming that the TPC 5.2.5 Cognos BI Reports is installed as part of the upgrade even though no part of the JazzSM/TCR environment is installed. lax file shows: 2015-02-11 11:49:39.993-0700 INFO Entry com.ibm.tpc.install.frontend.ia.actions.SilentInstallValidation validateJazzSMLocation 2015-02-11 11:49:39.993-0700 INFO com.ibm.tpc.install.frontend.ia.actions.SilentInstallValidation validateJazzSMLocation BPCIN0237E The installation location that you specified, "C:\Program Files\IBM\JazzSM", does not exist. Specify the installation location for Jazz for Service Management.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Those upgrading to TPC 5.2.x using silent installation and * * do not have JazzSM/TCR already installed. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available. * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0006 - target June 2015 http://www-01.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future refresh packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT08469
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
525
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-04-22
Closed date
2015-04-28
Last modified date
2015-04-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
INSTALL
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
R520 PSY
UP
R525 PSY
UP
Document Information
Modified date:
22 February 2022