IBM Support

IT07763: OUTLOOK FILES FAIL TO BE BACKED UP BY FASTBACK FOR WORKSTATIONS CLIENT.

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APAR status

  • Closed as program error.

Error description

  • LockRead Error occurs when Outlook files fail to be backed up by
FastBack for Workstations.
FastBack for workstation View Report page and replication.log
shows following error:
.
FilePath ERROR Lockedread: Failed MapViewOfFile error:6
file:C:\testpath\test mail.pst hi:- lo:0 mapsize:65536
filesize:286475264 sysAllocGrain:65536 shift:0

Local fix

  • 



Problem summary


    

  • Microsoft Outlook files fail to be backed up an
d show a LockRead error in the View Report or replication.log

    



Problem conclusion


    

  • Fixed in Tivoli Storage Manager FastBack for
 Workstations version 7.1.1.8 or higher

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT07763
    • 

  • Reported component name
    FB FOR WKST
    • 

  • Reported component ID
    5608FBW01
    • 

  • Reported release
    710
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-03-18
    • 

  • Closed date
    2015-03-20
    • 

  • Last modified date
    2015-03-20
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    FB FOR WKST
    • 

  • Fixed component ID
    5608FBW01
    • 



Applicable component levels


    

  • R710  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS6PEB","label":"Tivoli Storage Manager FastBack for Workstations"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            20 March 2015
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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