IT07200: TPC DOESN'T DISPLAY DS4000/5000 VOLUME DISK CAPACITY WHEN THE DISK IS REPLACED.

Tivoli Storage Productivity Center 5.1.1.9
TPC_5.1.1.9_SRA
TPC_5.1.1.9_NL_windows_disk1_part1
TPC_5.1.1.9_NL_linux_ix86_disk1_part1
TPC_5.1.1.9_NL_aix_disk1_part1
Fix Pack 5.1.1.9 (October 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
Fix Pack 5.1.1.12 (October 2016) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.13 (February 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.14 (June 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.15 (Sept 2017) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• DS5300 volume disk capacity isn't displayed in TPC GUI or Cognos
  reports when the disk has been replaced using SMI-S provider
  for E-series 10.27.GG.07.
  The volume disk capacity appears as Null or blank even if the
  probe is working fine.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * TPC 5.1.x and 5.2.x users viewing disk capacity for spare    *
  * disks with DS4000/DS5000 storage.                            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0008 - target December 2015
  | fix pack | 5.1-TIV-TPC-RP0010 - target December 2015
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• DISK
  

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels

• R510 PSY

     UP

• R511 PSY

     UP

• R520 PSY

     UP

• R526 PSY

     UP