IBM Support

IT06900: THE GUI RETURNS TO THE LOGIN PAGE AFTER HAVING USED THE BACKUP WIZARD

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager for Virtual Environment - Data
    protection for VMware GUI will unexpectedly return to the login
    page after having defined a new backup job with the backup
    wizard.
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager for Virtual Environment - Data protection
    for VMware 7.1 on Windows and Linux
    
    Initial Impact: Medium
    
    Additional Keywords: tsm4ve GUI wizard backup login
    

Local fix

  • Ensure that the data mover nodes defined in this environment
    have numeric ip addresses that are 11 or more characters long
    including the dots.
    For example :
    ip address 12.3.4.567 is exactly 10 characters. This might
    cause the GUI to fall back to the login page.
    ip address 12.34.56.789 is 12 characters and is ok.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Tivoli Storage Manager for Virtual Environments versions 6.4 *
    * and 7.1 running on all Microsoft Windows and Linux x86_64    *
    * platforms                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the Tivoli Storage    *
    * Manager for Virtual Environments on Windows and Linux x86_64 *
    * in levels 6.4.3 and 7.1.2.                                   *
    ****************************************************************
    

Problem conclusion

  • The problem has been fixed and no longer occurs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT06900

  • Reported component name

    TSM FOR VE DP V

  • Reported component ID

    5725TVEVM

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-02-04

  • Closed date

    2015-02-13

  • Last modified date

    2015-02-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • vmcli
    

Fix information

  • Fixed component name

    TSM FOR VE DP V

  • Fixed component ID

    5725TVEVM

Applicable component levels

  • R71W PSY

       UP

  • R71L PSY

       UP

  • R64W PSY

       UP

  • R63L PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71W","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
08 January 2022