IT06234: MISLEADING XIV ERROR MESSAGE DISPLAYED DURING A SUCCESSFUL FLASHCOPY MANAGER BACKUP

Download Information: Version 4.1.3 IBM Spectrum Protectâ„¢ Snapshot

APAR status

• Closed as fixed if next.

Error description

• Flashcopy Manager  backup is successful, but an error is thrown
  during post snapshot:
  FMM6244I Received an information message from the adapter:
  xivAdapter.Backup.DisbandRemoteSnapGroupFailed
  After the remote snapshot backup, FlashCopy Manager XivAdapter
  issues the disband command for the remote snapshot group. This
  command is executed when the local snapshot is synchronised to
  the remote site and the snapshot group is created. This message
  means that the XivAdapter was not able to disband the snapshot
  group on the remote system on the first try. It then retries
  every ten seconds until successful or a timeout threshold is
  reached.  This synchronization process is not instant, so it
  normal to see many 'snap_group_disband' calls in the log. No
  action is required from user side. The correct message during
  this synchronization process is
  FMM18105I Waiting for <sg_name> snapshot group to be
  synchronized to the remote site.  Trying every <n> seconds until
  the remote shapshot is created or the timeout threshold is
  reached.
  Tivoli Storage Manager Versions Affected:
  FCM 4.1
  Customer/L2 Diagnostics:
  Check the XIVadapter trace to verify theerror message is
  harmless as the command eventually completes.  For example:
  00:14:58:383 : FINE : com.ibm.storage.xiv.XivCall : execute :
  Execute command on remote XIV
  00:14:58:384 : FINE : com.ibm.storage.xiv.XivProfile :
  getXcliPath : XCLI Path = /IBM_XIV_Storage_Management_GUI/
  00:14:58:384 : FINE : com.ibm.storage.xiv.XivProfile :
  getXcliPath : XCLI Path = /IBM_XIV_Storage_Management_GUI/
  00:14:58:384 : FINE : com.ibm.storage.xiv.XivCall : executeCmd :
  XivCall::executeCmd: '/IBM_XIV_Storage_Management_GUI/xcli -m
  wiks-xiv -x -y -u rejerom -p ******** snap_group_disband
  snap_group="SAPPR3DB_CG_SNAP" '
  00:14:59:181 : FINE : com.ibm.storage.xiv.XivCall : executeCmd :
  RC: 1
  00:14:59:182 : FINE : com.ibm.storage.xiv.XivCommand :
  parseResponseStatus : parsing response status, got line:
  <XCLIRETURN STATUS="SNAPSHOT_GROUP_BAD_NAME" COMMAND_LINE="-m
  wiks-xiv -x -y -u rejerom -p ****** snap_group_disband
  snap_group="SAPPR3DB_CG_SNAP"">
  00:14:59:182 : FINE : com.ibm.storage.xiv.XivCommand :
  parseResponseStatus : parsing response status, got line:
  <OUTPUT>
  00:14:59:182 : FINE : com.ibm.storage.xiv.XivCommand :
  parseResponseStatus : parsing response status, got line:
  <DESCRIPTION>Snapshot Group name does not exist.</DESCRIPTION>
  .
  .
  .
  00:57:26:210 : FINE : com.ibm.storage.xiv.XivCall : execute :
  Execute command on remote XIV
  00:57:26:211 : FINE : com.ibm.storage.xiv.XivProfile :
  getXcliPath : XCLI Path = /IBM_XIV_Storage_Management_GUI/
  00:57:26:211 : FINE : com.ibm.storage.xiv.XivProfile :
  getXcliPath : XCLI Path = /IBM_XIV_Storage_Management_GUI/
  00:57:26:211 : FINE : com.ibm.storage.xiv.XivCall : executeCmd :
  XivCall::executeCmd: '/IBM_XIV_Storage_Management_GUI/xcli -m
  wiks-xiv -x -y -u rejerom -p ******** snap_group_disband
  snap_group="SAPPR3DB_CG_SNAP" '
  00:57:28:816 : FINE : com.ibm.storage.xiv.XivCall : executeCmd :
  RC: 1
  00:57:28:817 : FINE : com.ibm.storage.xiv.XivCommand :
  parseResponseStatus : parsing response status, got line:
  <XCLIRETURN STATUS="SNAPSHOT_GROUP_BAD_NAME" COMMAND_LINE="-m
  wiks-xiv -x -y -u rejerom -p ****** snap_group_disband
  snap_group="SAPPR3DB_CG_SNAP"">
  00:57:28:817 : FINE : com.ibm.storage.xiv.XivCommand :
  parseResponseStatus : parsing response status, got line:
  <OUTPUT>
  00:57:28:817 : FINE : com.ibm.storage.xiv.XivCommand :
  parseResponseStatus : parsing response status, got line:
  <DESCRIPTION>Snapshot Group name does not exist.</DESCRIPTION>
  .
  .
  Finally, the command succeeds:
  00:57:38:818 : FINE : com.ibm.storage.xiv.XivCall : execute :
  Execute command on remote XIV
  00:57:38:818 : FINE : com.ibm.storage.xiv.XivProfile :
  getXcliPath : XCLI Path = /IBM_XIV_Storage_Management_GUI/
  00:57:38:818 : FINE : com.ibm.storage.xiv.XivProfile :
  getXcliPath : XCLI Path = /IBM_XIV_Storage_Management_GUI/
  00:57:38:818 : FINE : com.ibm.storage.xiv.XivCall : executeCmd :
  XivCall::executeCmd: '/IBM_XIV_Storage_Management_GUI/xcli -m
  wiks-xiv -x -y -u rejerom -p ******** snap_group_disband
  snap_group="SAPPR3DB_CG_SNAP" '
  00:57:41:278 : FINE : com.ibm.storage.xiv.XivCall : executeCmd :
  RC: 0
  00:57:41:279 : FINE : com.ibm.storage.xiv.XivCommand :
  parseResponseStatus : parsing response status, got line:
  <XCLIRETURN STATUS="SUCCESS" COMMAND_LINE="-m wiks-xiv -x -y -u
  rejerom -p ****** snap_group_disband
  snap_group="SAPPR3DB_CG_SNAP"">
  Initial Impact:
  Low
  Additional Keywords:
  FMM6244I
  

Local fix

• None.  Ignore message.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of IBM Tivoli Storage FlashCopy Manager for Unix v4.1  *
  * or IBM Tivoli Storage FlashCopy Manager for VMware 4.1.1     *
  * using XIV storage and performing remote snapshot operation.  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.                           *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R41L PSY

     UP

• R41A PSY

     UP

• R41S PSY

     UP

• R41H PSY

     UP