IT06215: STEPS TO UNINSTALL JAZZSM AND TCR DO NOT INCLUDE DEPLOYMENT ENGINE IN THE TPC INFOCENTER

APAR status

• Closed as documentation error.

Error description

• If DE is corrupt or partially installed, it will prevent
  successful installation of TCR+Cognos due to the fact
  that the steps to uninstall JazzSM and TCR make no mention on
  how to cleanly uninstall the DE component.
  5.2.1:
  http://www-01.ibm.com/support/knowledgecenter/SSNE44_5.2.1/com.i
  bm.tpc_V521.doc/fqz0_t_uninstalling_jazzsm_tcr.html
  5.2.4:
  http://www-01.ibm.com/support/knowledgecenter/SSNE44_5.2.4/com.i
  bm.tpc_V524.doc/fqz0_t_uninstalling_jazzsm_tcr.html
  

Local fix

• - Follow the steps to uninstall JazzSM:
      5.2.1:
  http://www-01.ibm.com/support/knowledgecenter/SSNE44_5.2.1/com.i
  bm.tpc_V521.doc/fqz0_t_uninstalling_jazzsm_tcr.html
      5.2.4:
  http://www-01.ibm.com/support/knowledgecenter/SSNE44_5.2.4/com.i
  bm.tpc_V524.doc/fqz0_t_uninstalling_jazzsm_tcr.html
  - Then follow the steps to uninstall DE:
  http://www-01.ibm.com/support/knowledgecenter/SSEKCU_1.1.0.1/com
  .ibm.psc.doc_1.1.0.1/tcr_original/ttcr_uninstal_manually.html
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Customers who would like to remove the Deployment Engine,    *
  * which is a component of Tivoli Common Reporting in TPC       *
  * 5.2.x.                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * For instructions about how to remove the Deployment Engine,  *
  * see                                                          *
  * http://www-01.ibm.com/support/knowledgecenter/SSEKCU_1.1.0.3 *
  * /com.ibm.psc.doc_1.1.0.3/tcr_original/ttcr_uninstal_manually *
  * .html.                                                       *
  ****************************************************************
  

Problem conclusion

• Documentation does not exist in the Knowledge Center for 5.2.x
  and will be in a known limitations technote.  A Knowledge Center
  update will occur with the following maintenance deliverable:
  
  | refresh pack | 5.2-TIV-TPC-RP0006 - target June 2015 |
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future fix packs do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels