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IT05554: EXCHANGE 2013 MAILBOX RESTORES TO UNICODE PST FILE FAILS WITH RC=402 ON 'SKIPMERGING' CANNOT CONVERT VALUE

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APAR status

  • Closed as program error.

Error description

  • When using the Tivoli Storage Manger for Mail, Data Protection
    for Exchange or FlashCopy Manager to perform an Exchange 2013
    mailbox restore to a Unicode PST file this fails with:
    Failed - Error: RC: 402
      Cannot process argument transformation on parameter
     'SkipMerging'. Cannot convert value "StorageProviderForSource"
     to type
     "Microsoft.Exchange.Management.RecipientTasks.SkippableMerge
     Component[]". Error: "Cannot convert value
     "StorageProviderForSource" to type
     "Microsoft.Exchange.Management.RecipientTasks.SkippableMerge
     Component". Error: "Unable to match the identifier name
     StorageProviderForSource to a valid enumerator name.
    The "-SkipMerging StorageProvicerForSource" parameter was
    required by Microsoft in Exchange 2013 CU1 to work around a
    problem that MS was having on the mailbox restores. Only later
    CU versions seem to witness the failure.
    .
    This can also affect the moved or deleted mailboxes.
    .
    Initial Impact: high
    
    Platform/Versions Affected: FlashCopy Manager and Data
    Protection for Exchange version 7.1.x
    .
    Additional Keywords: TSM TDP DP FCM
    

Local fix

  • 1) Direct the mailbox restore to another mailbox.
    2) Perform the mailbox restore to a non-unicode PST file
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  * USERS AFFECTED:                           *
    *                  Users of:                                   *
    *                   - FlashCopy Manager for Microsoft          *
    *                 Exchange Server3.2.1, 4.1 and 4.1.1          *
    *                   - Tivoli Storage Manager for Mail: Data    *
    *                 Protection for Microsoft Exchange 6.4.1,     *
    *                 7.1 and 7.1.1                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:  * PROBLEM DESCRIPTION:                 *
    *                      After applying Microsoft Exchange       *
    *                      2013 CU6, the following functions       *
    *                      will not complete successfully:         *
    *                      - mailbox restore of a deleted mailbox  *
    *                      - mailbox restore to a unicode PST file *
    *                      with:                                   *
    *                      - FlashCopy Manager for Microsoft       *
    *                      Exchange Server 4.1.1                   *
    *                      - Data Protection for Microsoft         *
    *                      Exchange 7.1.1                          *
    *                                                              *
    *                      With these releases of:                 *
    *                      - FlashCopy Manager for Microsoft       *
    *                      Exchange Server 3.2.1                   *
    *                      - Data Protection for Microsoft         *
    *                      Exchange 6.4.1                          *
    *                      mailbox restore of a deleted mailbox    *
    *                      is unsuccessful.                        *
    *                      Note: mailbox restore to a unicode      *
    *                      PST file was not supported in this      *
    *                      release.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was caused by the removal of a Microsoft cmdlet
    parameter in CU6. FlashCopy Manager for Microsoft Exchange
    Server and Data Protection for Microsoft Exchange Server have
    been updated to resolve these problems when using CU6 and
    newer CU updates.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT05554

  • Reported component name

    TDP EXCHANGE WI

  • Reported component ID

    5698DPXAP

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-11-13

  • Closed date

    2015-02-13

  • Last modified date

    2015-02-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TDP EXCHANGE WI

  • Fixed component ID

    5698DPXAP

Applicable component levels

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager for Mail

Software version: 71W

Reference #: IT05554

Modified date: 13 February 2015