APAR status
Closed as program error.
Error description
The InstallationManager tool provided with the Tivoli Storage Manager server installation media uses a shared resource area (directory) to permanently store installation packages for the purpose of rollback and uninstall. The default shared resources area is /opt/IBM/IBMIMShared on UNIX platforms and C:\Program Files\IBM\IBMIMShared on the Windows platform. Installation files for every level installed on the system are cached to this location. Previous installation files are not automatically pruned or removed when a newer level is installed. Administrators should ensure that the underlying filesystem for the shared resources area is adequately provisioned to store installation files for multiple versions of the server. For example, if you intend to install the server and upgrade it 3 times, you will need a minimum of 8 GB (4 levels x 2 GB each) of space in this shared resources area. Updates should be made to the documentation to highlight the space requirements when multiple versions of the server are to be installed. The documentation currently explains that 2 GB of space is required for the shared resource location. In addition, updates should be made to document how to prune the installation files if additional space cannot be assigned to the shared resources area. Customer/L2 Diagnostics: None. Initial Impact: Medium Tivoli Storage Manager Versions Affected: All V7 Tivoli Storage Manager servers. Additional Keywords: TSM IM INSTALLATION MANAGER INSTALLATIONMANAGER IMSHARED INSTALL FAILURE FAILS V7 SHARED RESOURCE RESOURCES
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * This problem is projected to be fixed in a future version of * * the Tivoli Storage Manager server. Note that this is * * subject to change at the discretion of IBM. * * * * Affected platforms: AIX, HP-UX, Solaris, Linux, and * * Windows. * ****************************************************************
Problem conclusion
The Tivoli Storage Manager Installation Guide will be updated to include the following new topics: - Deleting installation rollback files by using a graphical wizard - Deleting installation rollback files in console mode The procedures are also available in Technote 1692512 at the following location: http://www.ibm.com/support/docview.wss?uid=swg21692512 Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT04964
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-10-16
Closed date
2014-12-15
Last modified date
2014-12-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
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Document Information
Modified date:
15 December 2014