IBM Support

IT04964: INSTALLATION MANAGER SHARED RESOURCE DIRECTORY GROWTH AND PRUNIN G NOT DOCUMENTED

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The InstallationManager tool provided with the Tivoli Storage
    Manager server installation media uses a shared resource area
    (directory) to permanently store installation packages for the
    purpose of rollback and uninstall.
    
    The default shared resources area is /opt/IBM/IBMIMShared on
    UNIX platforms and C:\Program Files\IBM\IBMIMShared on the
    Windows platform.
    
    Installation files for every level installed on the system
    are cached to this location.  Previous installation files
    are not automatically pruned or removed when a newer level
    is installed.
    
    Administrators should ensure that the underlying filesystem for
    the shared resources area is adequately provisioned to store
    installation files for multiple versions of the server.  For
    example, if you intend to install the server and upgrade it 3
    times, you will need a minimum of 8 GB (4 levels x 2 GB each)
    of space in this shared resources area.
    
    Updates should be made to the documentation to highlight the
    space requirements when multiple versions of the server are
    to be installed.  The documentation currently explains that
    2 GB of space is required for the shared resource location.
    
    In addition, updates should be made to document how to
    prune the installation files if additional space cannot be
    assigned to the shared resources area.
    
    Customer/L2 Diagnostics:
    None.
    
    Initial Impact:
    Medium
    
    Tivoli Storage Manager Versions Affected:
    All V7 Tivoli Storage Manager servers.
    
    Additional Keywords:
    TSM IM INSTALLATION MANAGER INSTALLATIONMANAGER IMSHARED
    INSTALL FAILURE FAILS V7 SHARED RESOURCE RESOURCES
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This problem is projected to be fixed in a future version of *
    * the Tivoli Storage Manager server.  Note that this is        *
    * subject to change at the discretion of IBM.                  *
    *                                                              *
    * Affected platforms:  AIX, HP-UX, Solaris, Linux, and         *
    * Windows.                                                     *
    ****************************************************************
    

Problem conclusion

  • The Tivoli Storage Manager Installation Guide will be updated to
    include the following new topics:
    
    -  Deleting installation rollback files by using a graphical
    wizard
    
    -  Deleting installation rollback files in console mode
    
    The procedures are also available in Technote 1692512 at the
    following location:
    http://www.ibm.com/support/docview.wss?uid=swg21692512
    
    Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT04964

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-10-16

  • Closed date

    2014-12-15

  • Last modified date

    2014-12-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
15 December 2014