IBM Support

IT04942: DATA PROTECTION FOR HYPER-V REPACKAGING BECAUSE OF IT04831 ISSUE IN DATAMOVER

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager for Virtual Environments: Data
    Protection for Microsoft Hyper-V 7.1 installation package
    includes the Tivoli Storage Manager (TSM) Client. The TSM Client
     is also known as the "Data Mover" in Data Protection for
    Microsoft Hyper-V environments and enables off-host block level
    incremental backups. Though the TSM Backup-Archive Client is a
    separate prerequisite, it is included as an optionally
    installable a part of the Data Protection for Microsoft Hyper-V
    installation package as a convenience.
    
    APAR IT04831
    
    DATA PROTECTION FOR HYPER-V INCREMENTAL FOREVER BACKUPS MIGHT BE
    CORRUPTED
    
     is a critical APAR that affects Data Protection for Microsoft
    Hyper-V environments. However, the fix for this APAR is
    contained within the TSM Client installation package.
    
    This Data Protection for Microsoft Hyper-V APAR has been created
    for the purpose of tracking the delivery of the updated TSM
    Client installation package via the Data Protection for
    Microsoft Hyper-V installation image.
    

Local fix

  • None. Do not perform incremental forever backups of Microsoft
    Hyper-V virtual machines until a fixing Tivoli Storage Manager
    Backup-Archive Client (data mover) version is available. The fix
    is currently targeted for interim fix version 7.1.1.1 at the end
    of October. This information is subject to change at the
    discretion of IBM.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Tivoli Storage Manager for Virtual Environments: Data        *
    * Protection for Microsoft Hyper-V version 7.1.1.0 when used   *
    * with Tivoli Storage Manager Backup-Archive Client (data      *
    * mover) version 7.1.1.0 or 7.1.1.1.                           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * IBM instructs customers not to run incremental forever       *
    * backups of Microsoft Hyper-V virtual machines with the TSM   *
    * 7.1.1.0 or 7.1.1.1 data movers. Instead, use 7.1.1.2 or      *
    * higher.                                                      *
    ****************************************************************
    

Problem conclusion

  • The 7.1.1 Tivoli Storage Manager for Virtual Environments: Data
    Protection for Microsoft Hyper-V package has been updated at the
    7.1.1.2 level to include the fixing 7.1.1.2 data mover level
    needed for APAR IT04831
    (http://www.ibm.com/support/docview.wss?uid=swg1IT04831).
    Please see this flash:
    http://www.ibm.com/support/docview.wss?uid=swg21687942.
    IBM instructs customers not to run incremental forever backups
    of Microsoft Hyper-V virtual machines with the TSM 7.1.1.0 or
    7.1.1.1 data movers. Instead, use 7.1.1.2 or higher.
    
    Note: The 7.1.1.2 version of the data mover is only available in
    the 7.1.1.2 Data Protection for Microsoft Hyper-V package. It is
    not available as a stand-alone Tivoli Storage Manager
    Backup-Archive client download. However, because maintenance is
    cumulative, new versions (higher than 7.1.1.2) of the data mover
    that are made available for stand-alone download will also
    include the fixes for the problems described in the above flash.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT04942

  • Reported component name

    TSM VE DP MS HY

  • Reported component ID

    5725TVEHV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-10-15

  • Closed date

    2014-12-18

  • Last modified date

    2014-12-18

  • APAR is sysrouted FROM one or more of the following:

    IT04831

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • DSMAGENT DSMCSVC
    

Fix information

  • Fixed component name

    TSM VE DP MS HY

  • Fixed component ID

    5725TVEHV

Applicable component levels

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager for Virtual Environments
Data Protection for Microsoft Hyper-V

Software version: ALL SUPPORTED VERSIONS

Reference #: IT04942

Modified date: 18 December 2014