IT03578: THE TPC SRA IS NOT ABLE TO SCAN NAS FILESYSTEMS IF THE FILER WAS ADDED IN TPC BY ITS IP ADDRESS.

Tivoli Storage Productivity Center 5.1.1.6
Tivoli Storage Productivity Center Refresh Pack 4
Fix Pack 5.2.4 (November 2014) for Tivoli Storage Productivity Center
Fix Pack 5.2.4.1 (December 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.5 (March 2015) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.6 (March 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.5.1 (April 2015) for Tivoli Storage Productivity Center (withdrawn)
Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.9 (October 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
Fix Pack 5.1.1.12 (October 2016) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.13 (February 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.14 (June 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.15 (Sept 2017) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.1.1.8 (July 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• The following error is seen in the TPC SRA log
  (...scan.xxxxxxxx.log):
  
  07/04/2014 15:21:04 NAA0063E Connection failed -- Login to filer
  \\9\IPC$ failed (username = <username>)
  07/04/2014 15:21:04 NAA0001W Cannot obtain free space for
  \\10\<share name>.
  07/04/2014 15:21:04 NAA0041E Local login failed --
  domain\<username>
  
  The SRA logs may also contain such error: STA0248W Cannot
  enumerate shares on \\9
  
  The error is due to the fact that there is a number after \\
  instead of a short name or a full ip address.
  
  Affected Releases:
  All TPC versions: 4.2.2.x, 5.1.x, 5.2.x.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * TPC 5.1.x and 5.2.x users who added NetApp filers in TPC     *
  * using "Manual NAS" and used the IP address and not the       *
  * network name.                                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  

Problem conclusion

• TPC assumed that a network name was supplied for NetApp and
  truncated it to get a short name.
  The fix for the APAR will check if the name is and IP address or
  Network name before truncating it.
  
  The fix for this APAR is targeted for the following maintenance
  package:
  
  | fix pack | 5.1.1-TIV-TPC-FP0006
  | refresh pack | 5.2-TIV-TPC-RP0004
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs or fix packs do not
  represent a formal commitment by IBM. The dates are subject to
  change without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  IT03541

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• SRA
  

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels

• R510 PSY

     UP

• R511 PSY

     UP

• R520 PSY

     UP

• R521 PSY

     UP