IT02396: TPC COGNOS REPORT FAILS WITH ERROR RPQ-DEF-0177, SQL0801N DIVISION BY ZERO.

Tivoli Storage Productivity Center 5.1.1.6
Fix Pack 5.2.4 (November 2014) for Tivoli Storage Productivity Center
Fix Pack 5.2.4.1 (December 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.5 (March 2015) for Tivoli Storage Productivity Center (withdrawn)
Fix Pack 5.1.1.6 (March 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.5.1 (April 2015) for Tivoli Storage Productivity Center (withdrawn)
Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.3 (August 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.9 (October 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
Fix Pack 5.1.1.12 (October 2016) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.13 (February 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.14 (June 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.15 (Sept 2017) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.1.1.8 (July 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• in cogserver.log:
  RQP-DEF-0177 An error occurred while performing operation
  'sqlOpenResult' status='-28'.
  UDA-SQL-0114 The cursor supplied to the operation
  "sqlOpenResult" is inactive.
  UDA-SQL-0144 An arithmetic exception was detected.
  [IBM][CLI Driver][DB2/NT] SQL0801N  Division by zero was
  attempted.
  SQLSTATE=22012
  

Local fix

• Apply fix pack or call IBM support for temp fix.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users running Cognos reports for Storage Virtualizers        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When report Storage Virtualizer - Space Report is run the    *
  * following error is generated:                                *
  * RPQ-DEF-0177 An error occurred while performing operation    *
  * 'sqlOpenResul' status='28', USA-SQL-0114. The cursor         *
  * supplied to the operation "sqlOpenResult" is inactive.       *
  * UDA-SQL-0144. An arithmetic exceptionwas detected. [IBM][CLI *
  * Driver][DB2/INT]Division by zero was attempted.              *
  * SQLSTATE=22012                                               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  

Problem conclusion

• Storage Virtualizer reports will be generated successfully when
  the fix is applied.  The fix for this APAR is targeted for the
  following maintenance packages:
  
  | fix pack | 5.1.1-TIV-TPC-FP0006 - target TBD
  | refresh pack | 5.2-TIV-TPC-RP0003 - target August 2014
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs or fix packs do not
  represent a formal commitment by IBM. The dates are subject to
  change without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• COGNOS
  

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels

• R510 PSY

     UP

• R511 PSY

     UP

• R520 PSY

     UP

• R521 PSY

     UP

• R522 PSY

     UP