Direct link to fix
APAR status
Closed as program error.
Error description
ERROR DESCRIPTION: All attempts to do an SFTP GET to pull a file from a separate IBM Sterling B2B Integrator (SI below) instance fail with an error saying that the message was not extractable. The file can be retrieved using other clients. This only occurs when the extractability of the file on the SI instance that is acting as the server is set to 1. There is no issue if the extractability is greater than 1, the extractability is set to "yes" or the extractability is set to "extractable until" with a setting that is a future date. The Advanced Status column of SFTP Client GET Service and the sftpclient.log file both show "NoSuch file.: The message [<mailbox name>/<file name>] is not extractable!" when this happens. Process Data shows "No such file.: The message [/<mailbox name>/<file name>] is not extractable" in the <Prev_NotSuccess_Adv_Status> tag. The extractability remains at 1 after the failure.
Local fix
LOCAL FIX: STRRTC - 424680 NM / NM Circumvention: If the owner of the SI instance that is acting as the server is willing to change the extraction type or value of the messages in the target mailbox, that is the workaround. If not, there is no workaround.
Problem summary
All attempts to do SFTP GET to pull a file from another SI instance fail with an error saying that the message was not extractable. The customer can retrieve the same document using FileZilla SFTP Client. This only occurs when the extractability of the file on the SI instance that is acting as the server is set to 1. There is no issue if the extractability is greater than 1, the extractability is set to "yes" or the extractability is set to "extractable until" with a setting that is a future date. When this happens, the Advanced Status column of SFTP Client GET Service shows ""NoSuch file.: The message [Inbox/EDIData.txt] is not extractable!".
Problem conclusion
Made the required fix. After making the changes, the SFTP GET on an SI instance from another SI SFTP server with a mailbox message having the extractability count works fine. This works fine even when the extractability is set to 1. DELIVERED IN: 5020500
Temporary fix
Comments
APAR Information
APAR number
IT02065
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
524
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-05-27
Closed date
2014-12-05
Last modified date
2014-12-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
R525 PSY
UP
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Document Information
Modified date:
11 December 2014