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IT01864: TIVOLI STORAGE MANAGER CLIENT JAVA GRAPHICAL USER INTERFACE SHOWS INCORRECT CONTENTS FOR BACKUPSETS. TOC NOT LOADING.

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APAR status

  • Closed as program error.

Error description

  • Error Description:
    The new Java Graphical User interface of Tivoli Storage Manager
    Client
    shows incorrect content when trying to restore files directly
    from backupsets saved on Tivoli Storage Manager server.
    
    If a user tries to restore a file from a backupset as follow:
    - Start Tivoli Storage Manager Graphical User Interface
    - Click on Restore
    - Click on Backupset in the left  panel
    - Click Server
    - Click Filelevel
    - Click on the folder you would like to restore for displaying
    the content
    
    As a result,  the latest contents of the filespace will be
    displayed (latest files backed up on the Tivoli Storage Manager
    Server), in addition to all the filespaces
    backed up after 'generate backupset'.
    
    In addition an attempt to restore a file, will have as a result,
    a restore of the latest active version of that file present on
    the server without getting it from the backupset volume.
    
    Additional symptoms include the TOC not loading as expected
    when expanding the GUI tree. Window pops up and quickly
    disappears when the TOC loading message should appear.
    
    Tivoli Storage Manager Versions Affected: All Tivoli Storage
    Manager  Client  7.1 on all Platforms.
    
    
    Initial Impact: Medium
    
    Additional Keywords: zz71 backupset gui filelevel
    

Local fix

  • - Use the Tivoli Storage Manager Command Line Client  (dsmc)
    command "restore backupset" for restoring files from a backupset
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Backup-archive client version 7.1.0 and      *
    *                 7.1.1 running on all platforms.              *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 7.1.2. Note that this is subject    *
    *                 to change at the discretion of IBM.          *
    ****************************************************************
    *
    

Problem conclusion

  • The problem described in this APAR has been fixed so that it
    no longer occurs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT01864

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-05-21

  • Closed date

    2014-08-04

  • Last modified date

    2015-04-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • DSM
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71M PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71W","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
08 January 2022